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Customer Service & Sales Specialist Full-time (AAA Royersford)

Employer
AAA
Location
Royersford, Pennsylvania
Salary
Not Specified
Closing date
Mar 4, 2019

View more

Category
Operations
Job Type
Not Specified
Career Level
Not Specified

Job Details

Teamwork.  Integrity.  Dedication.

Together, we make a difference.  

AAA is a strong and vibrant member service organization, providing automotive, travel, insurance and financial products/services to millions of members for more than 100 years. AAA's reputation and stability, along with new and exciting innovations, attract dedicated individuals with the talent, drive, technical and customer service skills needed to grow and expand our membership.

 

We currently have a full-timeBranch Specialist II opportunity available in our Royersford Branch Office located at 70 Buckwalter Road, Royersford, Pennsylvania for individuals who understand the meaning of Providing Legendary Customer Service and are committed to creating Members for Life!

 

Candidates must be available to work 37.50 hours per week during the office hours of Monday - Friday from 10:00 a.m. - 6:00 p.m., Thursday until 8:00 p.m. and Saturday from 10:00 a.m. to 2:00 p.m.  This position pays $11.39 - $12.15 per hour, based on work experience.

  Responsibilities include, but are not limited to:
  •  Greet members and customers, determine their need and provide Legendary Service;
  • Create TripTiks®, and marked maps for AAA 'road-trip' travelers and provide destination and travel related materials;
  • Assist with hotel and car rental reservations;
  • Achieve weekly goals for AAA Visa Rewards credit card applications, automatic renewal enrollments, and various other ancillary services and products;
  • Identify cross-selling opportunities, such as special attraction tickets or travel related merchandise;
  • Issue passport photos;
  • Balance and reconcile cash drawer
  • Performs other duties as assigned by management.

Qualifications

Qualified individuals:
  •  2-3 years of face-to-face customer service and sales experience.
  • Excellent interpersonal skills with sales focus.
  • Strong pc/Windows and internet skills and with accurate typing and data entry keyboarding skills.
  • Ability to operate office equipment and perform basic accounting duties.
  • Ability to work quickly and handle multiple tasks on a daily basis.
  • HS Diploma or GED.
  • Will have the availability to work within the posted office hours.
The selected candidate will be required to successfully complete pre-employment assessments, background and drug screenings.  

We offer full-time employees an outstanding benefits package including: medical, prescription, dental and vision coverage; life insurance and disability coverage; FREE AAA Plus membership; paid time off (vacation, personal, holidays and sick days); and a 401(k) with a generous match.

 

Our collaborative work environment is focused on creating a Legendary Customer Service experience--one which will take us through our second century of fulfilling our members needs whenever and however we can.

 

Apply directly online at:  www.aaa.com/apply

 

Equal Opportunity Employer


Indeed123

Please send resume to andrews.jennifer@aaaec.com
To apply for this position please CLICK HERE

Company

AAA Jobs

 

AAA was founded over 100 years ago for the purpose of lobbying for driver and passenger rights, fair laws and safer vehicles — all to better promote the love of the open road and the adventure of driving. Since then, AAA has grown to over 50 million members strong, while providing valuable membership services such as roadside assistance. Additionally, AAA has broadened its horizons to include all types of travel-related services, as well as offer a variety of insurance and financial products and services.

Today’s AAA is a national federation comprised of more than 50 individual clubs throughout the United States and Canada. Whether you’re traveling around the world or to the corner grocery store, planning a honeymoon or weekend road trip, learning to drive or in need of a battery boost, the best way to begin your journey is with AAA.

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