AmTrust has an immedidate need for an Assistant Claims Manager in our Works Compensation department. This position will be located out of our Princeton, NJ office. The Assistant Claims Manager works with the Claim Manager to manage and ensure the departments claims activities are being handled within the Amtrust Best Practices and we are pro-active in our claims management and achievement of Amtrust financial goals and objectives. Develop and maintain professional customer and broker relations by identifying and meeting customer needs. Ensures that staff demonstrates customer service principles.

• Together with the Claim Manager develops short-range area plans and budget designed to achieve company goals and objectives.
• Secures, evaluates and develops staff and develops an organization structure, which will ensure the level of performance necessary to achieve departmental and company objectives. Ensures that staff works effectively as a team.
• Keeps the Claim Manager informed of current case status through regular communications and by issuing periodic reports.
• Ensures that all AmTrust policies, procedures and controls are followed, and that reports are completed accurately and submitted on time. Ensures that staff is informed of these procedures. In addition, consults with the Claim Manager on claim areas needing improvement.
• Works with the staff to ensure that that approved vendors are being used. Monitor our attorney vendor panel; meet with the firms to discuss action plans on the mitigation of our claims to ensure cost-effective and efficient results.
• Work with the Manager on monitoring claims, ensuring pro-active cost-effective and creative cost management. Addressing areas needing improvement to obtain optimal results.
• Work with Manager and Supervisors to manage the negotiation and negotiates claims settlements, participates and testifies before hearings, trials and depositions ensuring timely and cost-effective resolution.
• Supports AmTrust sales and marketing goals by participating with underwriting in sales activities including new business development.
• Work with the management team to evaluates the performance of the claims staff at regular intervals to ensure the consistent implementation of company standards and internal quality control, by conducting audits.
• Maintains current knowledge of related laws and regulations and communicates to staff, Manager and company President.
• Performs other projects as assigned

• BA/BS degree or equivalent.
• Five plus years of progressive management plus required examiner experience
• Appropriate certifications where required.
• Working knowledge of budgeting and profit/loss management.
• Experience with computerized claims management and office systems.
• Thorough knowledge of related government laws and regulations.

What We Offer:

AmTrust Financial Services offers a great work environment, competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical and Dental Plans, Life Insurance, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, and Paid Time Off.

AmTrust Financial Services is committed to a policy of Equal Employment Opportunity.