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Senior Network Technology Engineer

Employer
Travelers Insurance
Location
Hartford, Connecticut
Salary
Not Specified
Closing date
Feb 23, 2019

View more

Category
IT
Job Type
Not Specified
Career Level
Not Specified

Job Details

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Under general supervision, demonstrates a thorough understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at an operational level designing and developing technology solutions interfacing with appropriate customers, management and technical resources. Facilitates and/or participates in the design, development, and implementation of large complex technology solutions supporting one or more business and/or technology areas. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Strong ability to multi-task in an environment of changing priorities. This job is a team lead.

Primary Job Duties & Responsibilities
Evaluates systems specifications regarding customer requirements, transforming specifications into cost-effective, technically correct solutions. Prioritizes work and manages projects within established budget objectives and customer priorities. Responsible for establishing and managing to established quality control and security protocols. Provides the division, department and business area management with timely and accurate information regarding the status and performance of the assigned project(s). Leverages technology to develop, redesign and/or implement optimal technology solutions. Builds, leverages, and maintains effective alliances across technical and business community. Interacts with customers to achieve efficient, effective results. Multi-tasks, prioritizes according to business priorities and production availability requirements. Responsibilities include day to day resolution of Incidents, problem ticket investigation and root cause analysis for production incidents, and providing excellent technical and customer service. This consist of advanced understanding and the ability to troubleshoot TCP/IP applications and services in the Travelers production environments. You will be involved in utilizing network monitoring tools, researching MDS and zoning issues, and troubleshooting production issues such as wireless, network slow response, VPN Tunnels, DNS issues, firewalls and more. Responsibilities will also include on-call support on a rotating schedule as well as providing conference troubleshooting and technical support. As a Level-X Engineer you will utilize advanced technology knowledge and apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve customer issues. Other duties as assigned.

Minimum Qualifications
High School diploma or equivalent required. 3 years of experience in Technology required.

Education, Work Experience & Knowledge
Bachelor's degree in Technology or a related field preferred. 5 years of experience in Technology preferred. Experience providing technical direction to project teams preferred. Working knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred.

Job Specific & Technical Skills & Competencies
Advanced knowledge of networking would be ideal.

Environmental/Work Schedules/Other
Weekend work hours Overnight work hours Holiday work hours (Federal and religious) Only as needed

Physical Requirements
Operates standard office equipment and Sitting (can stand at will)

Licensing or Certificates
N/A

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
To apply for this position please CLICK HERE

Company

Trav Banner

WHO WE ARE

Imagine a Career With Purpose.

For more than 160 years Travelers has earned a reputation as a leader in personal, business and specialty insurance because we take care of our customers. When you work at Travelers, life’s most important moments become your life’s work. That means helping families feel secure, businesses to prosper, knowing that you’ve made a difference, and feeling like you belong to something bigger.


LIFE AT TRAVELERS

Imagine Playing a Role in Something Bigger.

A career at Travelers means being part of a team comprised of 30,000 + talented and passionate people that’s evolving to meet changing needs – from customer service to data science and beyond. If that’s more than you imagined in an insurance career, it’s time to join us at Travelers.


JOIN OUR TALENT COMMUNITY
As a part of our Talent Community, you will receive customized job alerts, be the first to know about opportunities to work at Travelers, and stay connected with our recruiters!

 

 

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