Liberty Mutual Surety offers an exciting career as a Surety Underwriting Assistant in our Cincinnati, OH office to provide administrative and underwriting support for our Surety Underwriting team. This is an excellent opportunity for an experienced support professional with prior surety experience seeking a specialized, stable and rewarding career providing outstanding assistance to a diverse set of internal and external customers. Successful Surety Underwriting Assistants are goal-oriented, results-driven, and passionate about exceeding customer expectations. They also thrive in a fast-paced environment by working on a variety of highly complex duties which vary each day, and embrace our culture which rewards employees for their accomplishments, values the diverse ideas they generate, and both encourages and applauds the impact they make in our company and global communities.

Job level and compensation based upon past relevant experience.

Liberty Mutual Surety is a global operating division of Liberty Mutual Insurance, and is the 2nd largest and most admired Surety Company. We specialize in providing contract surety bonds for construction firms, manufacturers and suppliers, and commercial surety bonds for corporations and individuals on an account and transactional basis, and conduct business worldwide through fronting relationships and Liberty owned subsidiaries, with bonds issued in over 40 countries. We pride ourselves on our outstanding service to agents and customers throughout our field offices across the U.S., and in Mexico, Canada, Brazil, UK, Italy, Hong Kong, France, Australia, and Germany. We are committed to our value proposition of building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service. Liberty Mutual is dedicated to the communities we serve and values highly a diverse workforce.

Responsibilities:

• Process Surety business through data input supporting one or more product lines within a defined territory applying knowledge and understanding of rating scenarios, and producing error free work through strong attention-to-detail. This includes but is not limited to: prepare and execute new bonds, riders, enter rates and code new business, renewals, cancellations, endorsements, and reinstatements.
• Provide underwriting support to Surety Underwriting team (Underwriters, Bond Managers, etc) and legendary service to internal and external customers, including agents and clients within a defined territory. Assists with customer inquiries and questions, as well as the input of new bond transactions.
• Retrieve information using various systems and updates agency information as appropriate, including billing, work flow and contractor's database systems. Prepare and verify documents for accuracy prior to entering into systems.
• Assist Accounting team with billing, premium and commission discrepancies upon request.
• Uses excellent verbal and written communication skills to engage with Home Office and field teams, Customer Accounting, Surety IT, Surety Claims, attorneys, and additional internal and external customers.
• Review and reconciles internal system reports as directed by Manager.
• Apply independent judgment to complete complex or specialized assignments/tasks working within defined policies and procedures to optimize planned business results.
• Apply technical knowledge of Surety Operations Processing policies and procedures acquired through experience in job area or through technical training. Identifies opportunity for process improvement and shares with manager and peers.
• Performs technical support within the office and assists in the resolution of problems in coordination with Surety's IT Department and Application Specialists.
• Process, coordinate and/or validate data and documents to ensure quality and customer satisfaction.
• Provide administrative and general office/clerical support as needed.
• May participate on key special projects as requested, and perform additional assignments as instructed by manager.
  

Qualifications:

• High School Diploma or equivalent required.
• A minimum of 1 year with a preference of 3 + years surety bond underwriting assistant experience or related experience desired, with an emphasis in supporting complex transaction workflow.
• Prior Surety Underwriting Support experience with an understanding of surety rating and processing functions preferred.
• Prior experience working in Surety applications is strongly preferred and desired.
• Learns quickly and demonstrates an open attitude when facing new problems, processes, or procedures. Takes advantage of diverse sources by proactively seeking information to solve problems.
• Able to work effectively in a diverse team environment as well as independently.
• Demonstrates the ability to prioritize own work flow and complete assignments in a high-volume work environment producing accurate, error-free work in order to accomplish the most important individual and business objectives.
• Strong PC skills, specifically Word, Excel, PowerPoint and Outlook
• Grade 8 or 10 based on experience

Benefits:

We value your hard work, integrity and commitment to positive change. In return for your service, its our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Overview:

At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

Were dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

Job: Underwriting
Primary Location: United States-Ohio-Cincinnati
Schedule: Full-time
Salary: $41,000-$60,000
Education Level: High School Diploma/GED (11 years)