Sales Agent I

Miami, Florida
Not Specified
Jan 19, 2019
Mar 20, 2019
Job Type
Not Specified
Career Level
Not Specified

Assurant is looking for sales agents to join our dynamic Direct Sales Team. We provide extensive paid training and cover all initial licensing application fees. Take advantage of this great opportunity to sell Property and Casualty Insurance to ready-made customers via inbound telephone calls. NO prospecting or cold calling are involved. Our clients refer their customers to us.

Sales Agent I, will serve as the point of contact in fulfilling the insurance needs of our clients customers by selling Renters, Manufactured Housing and Antique Automobile insurance.

Primary Job Accountabilities/Responsibilities:

  • 90% Handles high volume of inbound calls for multiple products
  • 10% Outbound calls to follow up on existing quotes
  • Meets departmental monthly sales goals
  • Ensures underwriting requirements and corporate policies are followed
  • Develop strategies that support sales growth
  • Track, measure and evaluate personal results
  • Navigates a computerized data entry system, internet, and/or other relevant applications for tracking, information gathering, troubleshooting and transaction processing
  • Completes mandatory licensure continuing education and other training sessions as appropriate
  • Remains updated on departmental changes via electronic communications and maintains industry knowledge and operational skills

The hours for this position are 4 week days from 10:30AM - 7:45PM and every Saturday from 10AM-5PM

Hours: Our sales center is open from 8 AM to 10PM Weekdays and 10AM - 5PM on Saturdays. Individual work schedules are assigned using a shift bid process and will vary to sufficiently staff these hours.

Basic Qualifications Required - Experience, Skills, and Knowledge:

  • High School Degree or GED
  • 1 year of Sales related experience
  • 4 years of experience working on a desktop/laptop
  • Knowledge & Skills: Read, Write and Speak English

Other Required Qualifications:

  • Demonstrates proficiency with Microsoft Office and the ability to navigate and enter data on multiple screens
  • Excellent verbal and written communications skills
  • Strong listening, problem solving, and negotiating skills
  • Detail oriented with a commitment to excellence
  • Ability to obtain Florida insurance license within 30 days of hire date
  • Ability to become appointed/licensed as a non-resident agent in all applicable states
  • Proven organizational and multi-tasking skills using dual monitors with an ability to adapt quickly in a fast-paced work environment

Preferred Experience, Skills, and Knowledge:

  • 2-3 years of Sales related experience
  • 2-3 years of call center experience
  • 5+ years of experience working on a desktop/laptop
  • 1-year experience working with insurance
  • Knowledge & Skills: Read, Write and speak Spanish

Environment/Physical Demands:

This position requires incumbents to regularly sit at a desk and operate standard office equipment such as a computer, phone and headset. Employee is occasionally required to stand and walk, lift, carry and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to talk and hear. Required to use hands to finger, handle, or feel objects, tools or controls. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

No Travel


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