Advance your career at Liberty Mutual - A Fortune 100 Company!

Are you looking for an opportunity to join a claims team with a responsible company that has consistently outpaced the industry in year over year growth? Liberty Mutual Insurance has an excellent claims opportunity available.

A Field Property Claims Specialist is responsible for managing, investigating, and resolving assigned Property claims (homeowner's). You will meet with customers in their homes to compile and value inventory of all damage and lost contents associated with property claims. A Field Property Claims Specialist is dedicated to providing superior customer service to Liberty Mutual Insurance customers by providing a fair and timely resolution of their claims.

Liberty Mutual Insurance is an industry leader in employee development, and all Property Specialists receive thorough training in insurance principles, analytics, building products, and the systems used to conduct business.

*We are open to fill this position as a Property Field Claims Adjuster I, II or III, depending on candidate traffic.

**The territory is for Nashville, and ideally we would like to hire someone located in or near Nashville, Hendersonville or Murfreesboro.

Responsibilities:

• Provides quality customer service. Provides insured with policy information to include coverage, limitations, replacement or ACV options.
• Meets with customers in their homes, facilitates repairs to damaged property, facilitates the replacement of destroyed personal property and, when necessary, helps customers find alternate living quarters until they can return home.
• Uses the latest technology to prepare computer diagrams of damaged areas, write estimates for repairs and issues payments.
• Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
• Identifies and fully investigates suspicious losses. Recommends referral to SIU where appropriate and may assist the SIU in their investigation and disposition of the claim.
• May be called upon for catastrophe duty.
• Field staff may drive to multiple locations and must maintain a valid driver's license in addition to meeting all requirements of a company car custodian.

Qualifications:

• Bachelor's degree or equivalent work experience.

• 3-5 years prior work experience in construction or homeowner's claims

• Knowledge of contract language, including regulatory and policy differences.

• Must possess knowledge of estimating software and the ability to work independently.

• Strong negotiation and analytical skills.

• Effective communication skills to explain the facts and logic used to arrive at decisions in a way that the customer understands.

• Written skills to compose clear, succinct descriptions when posting files and drafting correspondence.

• Capacity to multi-task in a structured work environment.

• Licensing required in some states.

Required steps:

You are required to complete an assessment as part of the application process for this position. Once you review your candidate profile and click submit, a link to an assessment will be provided. After clicking the link, you will also receive a direct link by e-mail that will allow you to take the assessment later if you choose. Depending on the job, the assessment may take between 40 and 60 minutes and it must be completed to be considered for the position.

Benefits:

We value your hard work, integrity and commitment to positive change. In return for your service, its our privilege to offer you benefits and rewards that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Overview:

At Liberty Mutual, we give motivated, accomplished professionals the opportunity to help us redefine what insurance means; to work for a global leader with a deep sense of humanity and a focus on improving and protecting everyday lives. We create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued and their growth championed.

Were dedicated to doing the right thing for our employees, because we know that their fulfillment and success leads us to great places. Life. Happiness. Innovation. Impact. Advancement. Whatever their pursuit, talented people find their path at Liberty Mutual.

Job: Claims
Primary Location: United States-Tennessee-Nashville
Schedule: Full-time
Salary: $52,200-$82,500
Education Level: Bachelor's Degree (16 years)
Travel: Yes, 10 % of the Time