Membership Retention Agent
- Employer
- AAA Texas
- Location
- Coppell, Texas
- Salary
- Not Specified
- Closing date
- Mar 18, 2019
View more
- Category
- Customer Service, Operations
- Job Type
- Not Specified
- Career Level
- Not Specified
Job Details
Who we are:
AAA is a member service organization affiliated with the national AAA network. With offices across the U.S., we're united by common mission and common values of excellent member service. With more than 15,000 employees in 22 states, we provide legendary service to 16 million loyal members. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization. You will find that being part of a very successful team is extremely rewarding. If you are a career-minded, service-driven professional looking to join a fast paced organization then you have come to the right place.
What you'll do
This position is responsible for improving existing membership business retention. As a Membership Retention Agent, you will be provided with expired membership lead opportunities, required to resell brand benefits to achieve/exceed business retention targets, and will be rewarded based upon their individual performance.
Qualifications
What you'll bring
- Ability to overcome objections and provide relevant membership benefits to encourage continuous membership business
- Ability to multi-task and quickly provide solutions to various issues
- A passion for helping people and exceeding their expectations
- Attention to detail and service focus mentality
- Availability to work evenings
What's in it for you
- National brand recognition, over 16 million members in 20 states
- A prestigious and long-standing reputation since 1900
- Health Coverage for Medical, Dental and Vision
- Paid Time Off (Vacation, Illness, Holiday and Flex Days)
- Pension, 401 (k) Retirement Savings Plan, wellness incentive program
- Life Insurance
- Disability Coverage
- Robust Employee Reward/ Discount Program
- Weekends off
'Creating members for life by exceeding our member's expectations through valuable products and legendary service.'
AAA is an Equal Opportunity Employer.
To apply for this position please CLICK HERE
Company
Who We Are The Auto Club Enterprise family is comprised of the following companies, all with common objectives and purposes, such as service to our members: • Auto Club Southern California • AAA Hawaii, LLC • AAA New Mexico, LLC • AAA Texas, LLC • AAA Northern New England • AAA Missouri, LLC • AAA Alabama, LLC We are a member of the American Automobile Association (AAA), the national federation to which all AAA clubs belong.
What We Do The Auto Club Enterprise is more than roadside assistance. We are there for our members when they need a vacation, insurance, car buying assistance, maps and TourBook® guides, skilled auto repair and maintenance, highway safety tips, and so much more. • Over 10 million members • More than 9,000 employees • Over 110 locations • Auto, home & watercraft insurance • Life insurance • Financial products and services • Auto-buying services • Auto diagnostic services • Nearly 1,000 Approved Auto Repair facilities • Motorist and safety advocacy • Full-service travel agency • Roadside assistance
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