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Supervisor Image & Information Center

Employer
AAA Texas
Location
Coppell, Texas
Salary
Not Specified
Closing date
Mar 15, 2019

View more

Category
Operations
Job Type
Not Specified
Career Level
Not Specified

Job Details

The Road to Success Starts Here!

 

AAA Texas is seeking career-minded individuals for our Image and Information Supervisor opportunity in Coppell, TX.

Supervise activities pertaining to employee attendance, budget and forecasts, communication, employee relations and compensation, hiring, staffing and team performance. Respond in a timely manner to member inquiries and complaints through analysis of insurance and claims related information. Effectively research informational requests by navigating, reviewing and accessing information from the insurance, claims and membership systems. As a primary Custodian of Insurance Underwriting Records, review and respond to all subpoena requests for insurance underwriting information. Appear on behalf of the Inter-Insurance Exchange in court hearings and depositions as the Custodian of Insurance Underwriting records. Oversee the Organization's compliance with its approved Records Retention Guidelines. Review and edit all guideline changes and modifications, and update the Outlook Public Folder as required. Participate in all committee functions pertaining to ICON application expansion and support, forms creation, image code creation and modification, and records retention. Analyze records management industry trends that affect current record keeping practices. Attend outside seminars and meetings to keep apprised of industry developments, technological advancements and enhancements to physical and electronic recordkeeping. Respond to internal ACSC staff and management requests through use of oral and written skills. Perform other duties and responsibilities as assigned or required. Requires a high level of independent decision making. Member and legal (subpoena related) requests frequently require more diversified and in-depth thought processes to ensure consistency with ACSC policies and procedures. Participate in ICON-related committees, offering continuous support and frequent decision-making opportunities.


Qualifications

 

Successful candidates have the following qualifications

  • High School Diploma, GED or equivalent certification required. 4-yr.
  •  College Degree or equivalent work experience required.
  • Must possess basic leadership qualities in providing direction, fostering teamwork, motivating others and championing change.
  •  Advanced communication skills required, both written and oral.
  • Must be proficient in using MS Office software, including Outlook, Word, Excel and PowerPoint.
  • Must have a vast knowledge of claims documents and procedures.
  • Prior experience and a working knowledge of ACSC insurance applications, such as HUON, ICON, PF3, PRIME, SIS and STAT, claims (CACS), membership (MACS), MVR, (MVRR) and the PSAR systems desired.

AAA Is an Equal Opportunity Employer


To apply for this position please CLICK HERE

Company

AAA Texas Jobs

Who We Are The Auto Club Enterprise family is comprised of the following companies, all with common objectives and purposes, such as service to our members: • Auto Club Southern California • AAA Hawaii, LLC • AAA New Mexico, LLC • AAA Texas, LLC • AAA Northern New England • AAA Missouri, LLC • AAA Alabama, LLC We are a member of the American Automobile Association (AAA), the national federation to which all AAA clubs belong.

What We Do The Auto Club Enterprise is more than roadside assistance. We are there for our members when they need a vacation, insurance, car buying assistance, maps and TourBook® guides, skilled auto repair and maintenance, highway safety tips, and so much more. • Over 10 million members • More than 9,000 employees • Over 110 locations • Auto, home & watercraft insurance • Life insurance • Financial products and services • Auto-buying services • Auto diagnostic services • Nearly 1,000 Approved Auto Repair facilities • Motorist and safety advocacy • Full-service travel agency • Roadside assistance

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