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Manager Product Management

Employer
AAA Automobile Club of Southern California
Location
Costa Mesa, California
Salary
Not Specified
Closing date
Jan 29, 2019

View more

Category
Operations
Job Type
Not Specified
Career Level
Not Specified

Job Details

Teamwork.  Integrity.  Dedication.

Together, we make a difference.

If you are a career-minded, service-driven professional looking to join a fast paced organization then you have come to the right place.  AAA is a member service organization affiliated with the national AAA network. With offices across the U.S., we're united by common mission and common values of excellent member service. With more than 13,000 employees in 21 states, we provide legendary service to 15 million loyal members. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.  You will find that being part of a very successful team is extremely rewarding.

Description:

The person in this position is responsible for develops and implements strategic plans for development, improvement and distribution of product line(s) for AAA of Southern California.

Responsibilities include:
  • Responsible for implementing product development process, developing product goals, developing and coordinating implementation of acquisition and retention programs, developing and managing growth/penetration, managing monthly forecasts, managing the product profitability, managing products to maximize performance, managing product enhancements, and maintaining or reducing product costs.

  • Provides informed hand-off to Education, Training & Development for training requirements for sales force; to Marketing for advertising & promoting the product(s); to Information Systems for technology and applications support for the product(s).

  • Monitors profitability, productivity and growth targets of assigned product line and makes recommendations/corrections to improve attainment of Club's goals and objectives.

  • Conducts market and competitive research in order to effectively evaluate marketing plans and goals, and to develop optimum sales/service/distribution effectiveness.

  • Negotiates and manages outside vendor contracts.

  • Reports findings and recommendations to senior management.

  • Manage team of Product Analysts to meet objectives.


Qualifications

  • Education Four-year college degree in marketing, business, management, or equivalent combination of education and work experience required.

  • Experience 7 -10 years prior product management, product development or related experience preferred.

  • Prior budgeting, forecasting, and/or strategic planning experience required.

  • Demonstrated experience in project management required.

  • Staff management experience preferred.

  • Knowledge / Skills / Abilities Knowledge of AAA products and operations highly desired.

  • Advanced ability to think strategically and transform strategy into actionable plans required.

  • Advanced ability required to define and lead implementation of new processes.

  • Requires advanced ability to coordinate and control major projects.

  • Requires advanced ability to communicate clearly and effectively at all levels of the organization- both verbally and in writing.

  • Requires ability to compile, analyze and interpret statistical data.

  • Advanced organization, planning, and problem resolution skills required.

  • Advanced computer skills with Excel, Word, and PowerPoint

 Training:

Our comprehensive and employee centric training facility located in Costa Mesa provides training programs to help employees acquire various skills necessary to do their jobs and to support career development.

Benefits: *      Health Coverage for Medical, Dental, Vision *      Paid time off including Vacation, Illness and Holidays *      Life Insurance *      Disability Coverage *      Pension *      401k Savings Plan *      Employee Discounts *      Career opportunities across multiple business lines and states  

'Creating members for life by exceeding our members' expectations through valuable products and legendary service.'

AAA is an Equal Opportunity Employer.


To apply for this position please CLICK HERE

Company

AAA- updatedFor more than a century, AAA has been synonymous with trust, dependability, quality, and innovation. It’s our mission to provide our growing membership with the legendary service we’re famous for, and we welcome committed professionals ready to challenge themselves in a dynamic industry.

The American Automobile Association (AAA) represents a federation of motor clubs throughout the U.S. providing services to over 50 million AAA members. With over 17 million members, our club is the largest in the AAA federation and we operate in 21 states within nine geographic regions in North America.

Our club is located in the following regions:

  • Southern California Region
  • Hawai`i Region
  • Texas Region
  • New Mexico Region
  • Alabama Region
  • Missouri Region - Missouri, Arkansas, Mississippi, Louisiana, and sections of Kansas, Illinois, and Indiana.
  • East Central Region - Sections of Pennsylvania, Ohio, Kentucky, West Virginia, and New York.
  • Northern New England Region  - Maine, New Hampshire, and Vermont.
  • Tidewater Virginia Region - Southeastern Virginia.

Our branch network and call centers provide localized service in neighborhoods across the country; as a result, we offer a multitude of job locations that are close to many employees’ homes. As a strong and growing organization, we are always looking for professionals who are committed to providing legendary service to our members. Because of the broad nature of the services we provide, employees have opportunities to grow in their careers in a multitude of areas, including::

  • Personal insurance lines including auto, home, and life
  • Legendary 24-hour Roadside Assistance
  • A full-service travel agency, complete with exclusive AAA Member Vacations with discounts on tour and cruise vacations, as well as auto-travel planning
  • Financial products and services
  • AAA Discounts & Rewards programs
  • Automotive products, including car buying, AAA Approved Auto Repair, and Teen Driving School
  • Highway and transportation programs
  • Legislative advocacy
  • Digital products (website, social media, and mobile apps)

Our mission is creating members for life by exceeding our members’ expectations through valuable products and legendary service. We are united by this common mission of helping our members.

Company info
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