Client Services Representative

Location
Wilkes Barre, Pennsylvania
Salary
Not Specified
Posted
Nov 24, 2018
Closes
Jan 20, 2019
Ref
1896#GIJ--WestGuard.1
Job Type
Not Specified
Career Level
Not Specified
Overview

Berkshire Hathaway GUARD Insurance Companies, an A+ rated company, is rapidly expanding our footprint throughout the US. We are currently searching for Agency Services Representative who is interested in working in a dynamic, fast-paced environment. If you are focused on technology, are attentive to detail, and provide solid customer service, then our team might be right for you!

Responsibilities

The Client Services Representative will work in our AAOC department and will be responsible for, but not limited to:

Responsibilities:

  • Coordinate the input and assignment of all new business leads referred to AAOC
  • Complete final sales paperwork and transmit to the insured
  • Prepare certificates of insurance as requested by insureds and forward to certificate holders and the insured
  • Maintain daily policy downloads into the agency management system
  • Field inbound service and sales calls to the agency, handling what can be handled and assigning what needs a producer's attention

Qualifications

  • Excellent oral and written communication skills
  • A strong desire to help others
  • Attention to detail and accuracy are essential for this role
  • Strong organizational skills
  • Proficient use of a computer
  • Team oriented
  • We operate Monday-Friday, 8am-9am EST and Saturday, 9am-2pm EST.