Claims Manager - Workers Compensation

San Jose, California
Based on experience + benefits
Nov 09, 2018
Jan 08, 2019
Job Type
Full Time
Career Level

Keenan & Associates is a successful insurance brokerage and consulting firm meeting the insurance needs of hospitals, public entities and California school districts. Keenan specializes in providing consulting services in the areas of: employee benefits, workers' compensation, loss control, financial, and property & liability. We have seen continuous growth and success and are positioned to lead the industry into the 21st century.

We currently have an exciting career opportunity for a Claims Manager, located in our Workers’ Compensation department in our San Jose office.

The Claims Manager manages claims operations and provides direction and leadership to staff. In doing so, this person is responsible for service to customers, adhering to DSIP regulations and Insured Program guidelines. This person owns responsibility for department results.

Essential duties and responsibilities include the following:

• Client retention/satisfaction with specific emphasize on assigned Healthcare customers • DWC Audit Unit results within established parameters • Internal workflow success • Evaluation/Recognizing office staffing needs • Training to department on labor code/legislation/case law • Update staff on insured/self-insured procedures • Prevention of penalties/maintenance of logs • Timely Excess claims reporting management to the Reinsurance Manager • Overseeing the department supervisory staff and other designated personnel

Essential Skills and Knowledge: Requires SIP and at least five (5) years as WC Claims Manager experience. Must be an effective communicator, both orally and written, and effective at leading a fast paced, customer focused, dynamic team. Bachelor's Degree preferred. Must be available for travel within designated territory and other areas as required by Management


Keenan provides a competitive compensation and benefits package. We encourage teamwork and employee initiative - people working together is what makes Keenan a success. We invite you to share in the commitment of preserving our warm tradition, reputation and dedication to our clients. After all…What you do makes a difference!

Keenan provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Keenan is committed to a diverse workforce and is an affirmative action employer.