IT -QA Supervisor

Deridder, Louisiana
Not Specified
Sep 03, 2018
Oct 31, 2018
Job Type
Not Specified
Career Level
Not Specified

AMERISAFE is seeking a detail-oriented, productivity driven professional to add to our Excellence Team based in DeRidder, LA. If you love working with people, want to work for an award-winning company who is known throughout the insurance industry for its high ethics and integrity, and if you want to be a member of a winning team, then the IT -QA Supervisor position is for you.

AMERISAFE offers a competitive entry level targeted salary and full benefits package and much more. AMERISAFE has been named to Wards 50 since 2009. We have many tenured employees across 27 state territory. In short, employees stay with us because of who we are and what we do exceptional people providing workers comp for working people. If youre looking for a career, and not just a job, then AMERISAFE is for you.

AMERISAFE does not consider a persons race, sex, religion, color, national origin, sexual orientation or gender identification, disability, medical or genetic information, pregnancy, military status, age or any other factor prohibited by law in making hiring, promotion, training, assignment, compensation, discipline, benefits, employment and termination decisions.


  • Responsible for delivery of quality applications to AMERISAFE users and customers that meet requirements with minimal defects and minimal downtime
  • Responsible for developing and maintaining a test library containing test plans and/or cases for all critical applications
  • Responsible for training, mentoring, and supervising the QA group to include setting clear expectations and appropriate level of urgency
  • Responsible for acquiring and maintaining a thorough knowledge of QA concepts and critical business processes
  • Responsible for planning test schedules in support of business requirements and allocating appropriate resources
  • Responsible for maintaining, communicating, and reporting on QA SLAs, as well as systems and processes for tracking and guiding reported issues
  • Responsible for executing QA strategy and processes including tool selection, automation approach, and QA metrics development
  • Responsible for all aspects of the testing process (including hardware, environments availability, and test methods as necessary) and the production release process
  • Responsible for evaluating test results compared to expected results and recommending improvements or corrections to test plans, scripts, and software design as needed
  • Responsible for executing processes for collecting and tracking quality metrics and reporting to IT Management as required
  • Responsible for fostering an atmosphere of quality throughout the entire department

  • Relevant BS/BA degree and five (5) years of work experience or equivalent combination of training, certifications, and experience
  • Minimum of five (5) years experience in QA-related IT work preferred
  • Experience successfully implementing QA automation and SDLC concepts
  • Proven ability to work collaboratively and constructively with development teams to produce high quality software products
  • Excellent written and verbal communication skills
  • Excellent analytical, interpretive, and evaluative skills for decision making
  • Excellent organizational, reporting, and time management skills
  • Demonstrated customer-service orientation and attitude
  • Demonstrated ability in creative thinking, self-direction, and initiative
  • Demonstrated ability to thrive in a dynamic and high-pressure environment
  • Willing to work extended hours and weekends and travel occasionally

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