Associate Account Executive - Benefits

Location
Denver, Colorado (US)
Salary
Not specified
Posted
Aug 06, 2018
Closes
Oct 05, 2018
Job Type
Not Specified

A few reasons Associates love working at Lockton include:

  • Opportunities for growth and advancement, including paid training and professional development
  • 12-week paid parental leave
  • A huge emphasis on community involvement
  • Frequent athletic and wellness events
  • Incredibly generous rewards; US Associates receive a Rolex for their 10-year anniversary!

Description:

The Associate Account Executive is one of the primary business contacts for Clients and is responsible for possessing and applying knowledge of industry trends and related regulations in the course of servicing Clients’ accounts in an innovative and efficient manner.  This role provides Account Executive support on one or more accounts, with the end goal of providing the highest level of customer service by meeting or exceeding industry standards. 

  

Role Responsibilities:

  • Ability to perform all Senior Account Manager responsibilities, duties, and expectations
  • Acts as Account Executive on one or more accounts
  • Oversees the servicing of a designated book of business as relating to marketing, claims, and administration
  • Proactively understands the requirements and needs of a Client account
  • Demonstrates exceptional ability to build and maintain Client relationships
  • Uses discretion and independent judgment when analyzing industry trends and providing related Client guidance
  • Recommends and implements potential enhancements or improvements to processes, products, and/or policies           
  • Oversees the development of financial models and reports for Client and more senior staff, provides interpretation and implication of analysis, as well as recommendations
  • Oversees benefit benchmarking studies, design plan comparison reports, and  Client marketing materials
  • Interprets Clients’ current coverage plan and identifies and recommends opportunities to expand lines of coverage
  • Develops and presents plan and renewal terms to Client
  • Participates in negotiations with carriers for new and renewal quotes 
  • Interprets and evaluates plan offerings to ensure adequate coverage for Client’s identified risk tolerance
  • Establishes and maintains relationships and interfaces with carriers, and other vendors 
  • Identify new markets for submission and seeks quote requests
  • Identifies gaps in coverage or cross-sell opportunities and provides related recommendations to supervisor/Producer
  • Researches and understands industry trends and Carrier product offerings, emerging trends
  • Understands governmental compliance/regulations to educate Clients 
  • Mentors and trains junior-level staff
  • Performs other responsibilities and duties as needed

Competencies:

  • Time Management and Organization: Uses a range of skills, tools, and techniques to manage time when accomplishing specific tasks, projects and goals; this includes planning, allocating, setting goals, delegation, analysis of time spent, monitoring, organizing, scheduling, and prioritizing
  • Professionalism: Conducts oneself in a polite and respectful manner and demonstrates good judgment when dealing with internal and external clients
  • Client Focus: Practices Lockton’s motto, “We Live Service,” while serving Clients’ needs, nurturing effective Client relationships, and contributing to the overall success and satisfaction of Lockton 
  • Reliability: Completes tasks and job functions on time, while meeting or exceeding expectations; carries a trusted reputation for dependability, honesty, consistency, and commitment
  • Communication: Expresses ideas clearly, listens effectively, shares information appropriately, demonstrates interpersonal skills, and resolves conflict as needed
  • Industry Knowledge: Stays current on issues impacting the health and welfare industry by maintaining expertise in functional area

Qualifications:

  • Bachelor’s Degree in Business Administration or related field  and/or years of experience equivalent
  • Typically, 6 or more years of Client services experience is required
  • Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
  • Strong verbal and interpersonal communication skills required
  • Demonstrates strong working knowledge and experience within brokerage industry 
  • Understands industry trends and governmental regulations
  • Ability to complete continuing education requirements as needed 
  • Ability to attend company, department, and team meetings as required, including industry training sessions
  • Ability to comply with all company policies and procedures, proactively protecting confidentiality of Client and company information 
  • Ability to efficiently organize work and manage time in order to meet deadlines
  • Ability to travel by automobile and aircraft
  • Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
  • Ability to work on a computer for a prolonged amount of time 
  • Ability to work outside of normal business hours as needed
  • Legally able to work in the United States

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