AmTrust Financial Services
 

Account Manager II


Overview

The Account Manager plays a critical role in AmTrust's sales operations and serves as the "go-to" individual for all matters pertaining to corporate accounts. They are responsible for carrying out the functions and goals of the Sales Department within the guidelines and procedures that have been established by Management. Primary responsibility includes support of companys WC/BD and or Corporate Accounts.

Responsibilities

  • Main point of contact for accounts managed and support contact for accounts supported
  • Support Product Launch
  • Spearheading or supporting strategic initiatives with accounts
  • Tracking and Managing all open initiatives for managed accounts
  • Responsible for increase in overall service plan sales within the account
  • Identifying new product opportunities and enhancing current product production
  • Ongoing market research to identify competitive opportunities
  • Conduct online training/Webinars
  • Responding to e-mails and messages from accounts/dealers
  • Ensure Sales Representatives are provided all marketing materials
  • Working with internal departments to make sure program/process changes are timely and implemented properly
  • Intervening on behalf of an account for service or other operational issues when needed
  • Attend all conference calls, monthly meetings as well as national and district meetings as needed
  • Analyze business metrics (attachment and conversion rates)
  • Act as Liaison between clients and operational areas
Qualifications

  • 3+ years experience in Sales or Account Management
  • Positive and upbeat personality
  • Ability to work in a fast paced, deadline driven environment
  • Experience providing excellent customer service to ensure the retention of key accounts
  • Experience in the insurance industry desired
  • Experience with auto warranties or other warranty products desired
  • Strong Excel Skills ( Pivot tables, Vlookups)
  • #LI-POST

 

About AmTrust Financial Services

 

AmTrust Financial Services, Inc. was founded in 1998 to provide property and casualty insurance to small businesses. Through acquisitions and organic growth, AmTrust Financial Services has since grown to become a multinational property and casualty insurer specializing in coverage for small to mid-sized businesses. Our financial stability is based upon a philosophy of niche diversity with a focus on low-hazard risk.

Since its inception, AmTrust has crafted a balanced portfolio of insurance products including:

  • Multiline Small Business Insurance
  • Warranty and Specialty Risk Insurance
  • Specialty Program Business Insurance

In November 2006, the company became publicly traded on the NASDAQ Global Market under the symbol AFSI. With extensive underwriting experience and a prestigious "A" (Excellent) Financial Size "XI" rating from A.M. Best, AmTrust has earned a reputation as an innovative, technology driven provider of insurance products. Our commitment to excellence is the common thread connecting each of our businesses.