Underwriter - Commercial Lines

Sunrise, Florida
Not Specified
May 22, 2018
Jul 21, 2018
Job Type
Not Specified
Career Level
Not Specified
Voted 2015 Best Places to Work, Team Focus Insurance Group is a team of talented and experienced professionals that have been serving the property and casualty insurance industry for 70 years. Our unique, value-oriented approach to business is just one way Team Focus demonstrates true dedication to growth through the collaborative success of customers, partners and team members.

The Team Focus Insurance Group house of brands serves the insurance industry most prominently through MacNeill Group (MGA, wholesale broker, and company/program management), Focus Technologies (core administration software solutions and BPO services) and Capacity Insurance Company (risk). We provide innovative and diversified insurance services through our Strategic Outsource Solutions approach to the market. Team Focus is dedicated to being the best of all we come in contact with - Customers, our Partners, and our People.

We are currently looking for a Underwriter with commercial insurance experience and excellent customer service skills who can be a technical resource to the underwriting team. Successful applicants will work with agents and carriers requesting and reviewing underwriting information for processing of endorsements, cancellations and inspection discrepancies.

Evaluates underwriting information and make appropriate decision following guidelines for processing endorsements and cancellations.
Reviews and issues cancellation notices according to established department procedures
Handle incoming calls from producers, carriers and others ensuring highest level of customer service standards are met, bringing calls to a satisfactory resolution.
Execute other policy issuance procedures, providing back up to policy issuance team by processing high volumes of policy transactions within acceptable quality and productivity standards of unit.
Rates and/or issues endorsements and invoices according to established departmental procedures with accuracy, efficiency and meeting compliance standards.

We are looking for highly-motivated professional who enjoys helping others and has a proven ability to multi-task and think on your feet in a fast-paced environment. Other candidate qualifications and skills include:

Bachelors degree from a four year college or university, business degree preferred; or two (2) to five (5) years of underwriting experience in Commercial lines; or equivalent combination of education and experience. Must have knowledge of Florida Insurance Statutes and Florida Department of Insurance regulations and policies.
Basic computer proficiency, particularly with Microsoft applications as well as web-based applications.
Exceptional communication skills, both verbal and written, with the ability to achieve 80% or higher on a spelling and grammar assessment. Demonstrated ability to confidently interact with and influence customers.
Strong customer service, problem solving and resolution skills.
Proficiency in Microsoft Office Suite with proficient data entry skills and the ability to understand and correctly utilize multiple computer systems.
Strong attention to detail to ensure accuracy of information.
Positive roll up your sleeves and let's get it done attitude.

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