Claims Adjuster - Subrogation Claims Specialist

Location
Tallahassee, Florida
Salary
Competitive salary with benefits
Posted
Apr 12, 2018
Closes
Jun 11, 2018
Ref
Subrogation Claims Specialist
Category
Claims
Job Type
Full Time

Job Overview:

The Subrogation Claims Specialist’s primary purpose is to deliver a level of claims and customer service that exceeds our member’s expectations.  Under moderate supervision, he/she will be responsible for identifying, researching and following up on potential subrogation claims for, primarily, workers’ compensation claims and automobile physical damage claims.   

Roles and Responsibilities:

  • Utilizes internal claims system to review and evaluate all newly reported losses for subrogation potential
  • Follow up on potential claims to determine if subrogation is viable
  • Places all parties on notice of FSRMF’s right of recovery
  • Develop an aggressive plan of action to resolve subrogation issues
  • Regular and consistent follow up on subrogation issues through resolution
  • Document claim file notes with all subrogation activity
  • Communicates with adverse party(s) and insurance companies for claim resolution and payment
  • Receives and/or returns telephone calls in a timely manner
  • Timely management of assigned tasks by system diary
  • Assigns subrogation litigation files to counsel
  • Oversees subrogation litigation; attends mediations when appropriate
  • Monitor and maximize subrogation recovery rate and percentage
  • May assist in requesting medical records and/or police reports as directed
  • Contributes to existing initiatives that save on claim expenses or creates greater efficiency in claim handling processes
  • Participates in special projects as determined by management
  • Maintains effective team member and office-wide relations

Required Education:

  • Bachelor’s Degree or equivalent combination of training/experience preferred

Required Technical Skills:

  • Five or more years’ subrogation experience
  • Strong written and verbal communication skills
  • Strong organizational skills and ability to effectively deal with multiple tasks simultaneously
  • Strong analytic and process management skills
  • Ability to work together in situations when actions are interdependent, and a team is mutually responsible to produce a result
  • Computer literacy including MS Office, Word, Excel and Outlook

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