Claims Representative II - Early Response

Saint Louis, Missouri


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The Automobile Club of Missouri is seeking a Claims Representative.


The ideal Candidate will:


Provide service pursuant to the policy by handling auto claims in compliance with all regulatory and statutory requirements. Primary functions include investigation, evaluation and negotiation of low to moderate complexity claims in compliance with established company technical and customer service Best Practices. Under general technical direction, works within specific limits of authority with communication and interaction with a variety of individuals including insureds and claimants. Explain benefits, coverages, fault and claims process either verbally or in writing. Conduct phone and or field investigations to determine liability and damages and possibly participate in legal proceedings.



The Ideal Candidate will possess the following qualifications:


Four year college degree or equivalent combination of education and work experience required.


Ability to service claims of low to moderate complexity, as normally acquired through 3-5 years experience.


Moderate computer and line of business technical software skills required.


General knowledge of negligence and subrogation principles desired.


Advanced organization and planning recognition skills required. Advanced interpersonal skills required.



Benefits include: a full benefits package including, medical, dental, vision, paid vacation/sick, and 401(k).  All offers of employment are conditional pending a favorable hair analysis drug test result and background check.


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Equal opportunity employer (EOE)


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