AmTrust Financial Services

Workers' Compensation Claims Supervisor


AmTrust Financial Services, a fast growing commercial insurance company, has an immediate need for a Workers Compensation Supervisor. The workers compensation claims supervisor is responsible to supervise activities within the worker compensation lost time claims department. This may encompass supervision of administrative tasks and staff or oversight of the investigation of insurance claims involving workers compensation, property or casualty claims based on coverage, appraisal and verifiable injury or damage. This position involves the direct handling of tasks and/or claims in addition to supervision of staff. The WC Supervisor reports to the WC Manager in Princeton, NJ.


Duties include but are not limited to:

  • May oversee the handling of all aspects of the claims assigned to the unit including reserving, communication, documentation, evaluation, negotiation and settlement
  • Ensures all claims eligible or ineligible for payment conform to quality, production standards, and specifications
  • Ensures claim processing is consistent with applicable policies, procedures and department guidelines
  • Analyzes and approves workers compensation claims
  • Completes regular quality audits of staffs work, records results and counsels staff to bring work to or above standards
  • Prepares regular periodic reports and monitors system reports to ensure adherence to corporate and regulatory standards
  • Establishes and executes controls to assure that the quality of the work meets or exceeds standards
  • Reviews and analyzes processes, procedures, and workflows to identify opportunities for process improvement and efficiency

  • Bachelor's degree required
  • 5+ years experience in workers compensation insurance industry
  • Valid adjusters license in appropriate jurisdictions or ability to obtain such
  • Basic understanding of laws, principles of coverage, liability, and insurance industry in general, with specific emphasis on workers compensation
  • Leadership skills: ability to plan, organize, delegate, and develop corporate human resources
  • Ability to work with little supervision and direction
  • Ability to operate business technology
  • Ability to manage personnel administration including employee evaluations and salary administration
  • NY Workers Compensation claims experience

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.


About AmTrust Financial Services


AmTrust Financial Services, Inc. was founded in 1998 to provide property and casualty insurance to small businesses. Through acquisitions and organic growth, AmTrust Financial Services has since grown to become a multinational property and casualty insurer specializing in coverage for small to mid-sized businesses. Our financial stability is based upon a philosophy of niche diversity with a focus on low-hazard risk.

Since its inception, AmTrust has crafted a balanced portfolio of insurance products including:

  • Multiline Small Business Insurance
  • Warranty and Specialty Risk Insurance
  • Specialty Program Business Insurance

In November 2006, the company became publicly traded on the NASDAQ Global Market under the symbol AFSI. With extensive underwriting experience and a prestigious "A" (Excellent) Financial Size "XI" rating from A.M. Best, AmTrust has earned a reputation as an innovative, technology driven provider of insurance products. Our commitment to excellence is the common thread connecting each of our businesses.