Claims Service Representative-Primary Auto

Bakersfield, California
Not Specified
Apr 07, 2018
Jun 06, 2018
Job Type
Not Specified
Career Level
Not Specified

The Auto Claim Service Representative is responsible for managing first-party automobile claims to conclusion. Claims assignments include personal auto, commercial auto, and trucking programs. The position is an essential front line role that represents our Companys commitment to excellent customer service; effective coverage investigation and interpretation; and support for first-party auto claims. Duties include the timely contact and the prompt evaluation of loss to achieve a fair and equitable settlement. The Auto Claim Service Representative will interview the vehicle client to assess coverage applications and initiate the investigation of liability; as well as determine the nature and extent of damages, including preexisting damage and any other information needed to arrive at an accurate claims payment.

Our Ideal Candidate:

  • Two years of insurance experience is desired. This includes claims, P&C sales or other applicable insurance background

  • Effective customer service skills and must be able to function effectively in a fast-paced service environment

  • Self-starter with excellent time management and sound organizational skills, effective verbal and written communications ability to interact effectively with claimants, customers, and company personnel

  • Solid working knowledge of auto finance and/or lease agreements and strong mathematical abilities and effective negotiation skills to achieve repairs and settlement for vehicle owners is desired

  • Two years of college or the equivalent in job-related work experience with one to two years of claim-adjusting support and customer service related experience.

Why CIG:

  • Competitive Compensation
  • Employee Stock Ownership Plan
  • Generous Paid Time Off
  • Career Growth
  • Health
  • Dental
  • Life Insurance
  • Established and well respected company

CIGs main office is located in beautiful Monterey, CA.

  • Learn more about us by visiting
  • Learn more about our benefits here.

Capital Insurance Group is an equal opportunity employer committed to a diverse workforce. EEO/M/F/V/H

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