Product Owner

Westlake, Ohio
Not Specified
Apr 06, 2018
Jun 05, 2018
Job Type
Not Specified
Career Level
Not Specified
Team Description
At Assurant Labs, we believe everyone should have a seamless, safe, and effortless connected world. So were building products that help people enjoy and get the most from technology instead of becoming frustrated by it. Were also helping people protect the things that matter most to them including their purchases, investments, and their digital lives both at home and on the go.

Specializing in extended service contracts and software solutions that complement and add value to those contracts, Assurant Labs offers a wide range of products that protect appliances, electronic devices, and mobile phones.

Job Description

As a Product Owner at Assurant Labs, you will be involved in every aspect of the product development process. Youll be working on a platform installed on over 20 million phones and tablets worldwide with solutions in technical support, device diagnostics, how-to content, mobile device management tools, and connected home. From brainstorming our next biggest product innovation, to working directly with designers, engineers, analysts, data scientists, and other cross-functional team members, youll help execute the product strategy and also propose, ship, and refine key features.

You will use your innovation mindset and your full range skills to produce elegant and easy-to-use features for our customers. Youll be challenged to push the boundaries of whats possible in Connected Living technology, while sharing in our healthy obsession for quality, attention to detail and design.

You will be responsible for:

  • Working closely with the Director of Product and Design to execute the product roadmap and strategy
  • Writing use cases that address the user problem being solved
  • Ensuring appropriate research is done
  • Defining and instrumenting success criteria
  • Understanding and making sure analytics are properly implemented
  • Maintaining the teams product backlog
  • Advocating the teams product priorities
  • Being aware of business and company-wide goals
  • Working with the Engineering Manager to ensure timely delivery of projects
  • Working with the Engineering Manager to understand the technical debt backlog and be able to assess priorities against those of the product
  • Working with the Project Manager to ensure timely delivery of client launches
  • Signing off on acceptance testing and ensure all issues are addressed prior to launch
  • Triaging post-production issues and prioritizing remediation based on severity level

We need you to have:
  • BA or BS degree, preferably in Computer Science, Business Administration, Engineering or related disciplines with information technology focus or equivalent work experience
  • Masters degree or equivalent related project management experience is highly desired
  • 3-5 years of professional experience as a Sr. Business Analyst, Sr. Product Owner, or Product Manager, preferable with Home/Connected Living products
  • Experience in managing moderate to high complexity, client facing projects
  • Expert knowledge in gathering requirements for and designing software
  • Advanced agile project management skills and the ability to lead a cross-functional team
  • Strong customer orientation and ability to drive the design and delivery of great customer experiences
  • Ability to thrive in a fast paced, self-motivated environment
  • Excellent attention to detail, communication, presentation and analytical skills
  • Strong computer communication skills (email, Slack, documents, spreadsheets)

We hope you have:
  • 3-5 years of product management and/or business process redesign experience in these areas is a definite plus
  • A deep and proven passion for a product management career path
  • A proven interest in Connected Living technologies
  • Agile training/experience, PMP certification, or equivalent training a plus
  • A positive perspective on ambiguity, change and rapid iterations
  • A natural curiosity and a drive to understand complex concepts and systems
  • Skills as a creative problem solver who is comfortable working both independently and collaboratively
  • Excellent facilitator, communicator and collaborator skills
  • A positive and flexible attitude
  • The willingness to work flexible hours
  • The willingness to participate in mentoring and skills transfer among team members

Learn more about Assurant Labs at our website:


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