Director Business Performance Analytics

Hartford, Connecticut

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Positions within this family explore and profile data, draw business inferences, complete analysis and clearly articulate findings for a target audience. This position performs accountabilities under limited supervision. Position is a senior level role, requiring significant previous experience in Descriptive Analytics. Position is accountable for performing and/or managing core tasks of Descriptive Analytic (the exploration and investigation of past business performance). This job may lead others. Definition of Limited Supervision: incumbents use own creativity to get the job done. Decision making is left up to incumbents. Incumbents receive assignments in general terms and are free to work out the details according to their own judgment. Interprets regulations and policies independently.

Marketing Description
Claim Business Intelligence & Analytics has a position will work collaboratively across the Staff Counsel, Legal Business Intelligence, and Claim Business Intelligence and Analytics areas to develop reporting solutions, conduct analytics, and support business partner needs.


Primary Job Duties & Responsibilities
Recommends the types of analysis that accommodate the business need and find commonality to standardize. Explores opportunities for higher level analytics with research function Ensures that required analysis is provided by team members. Manages a portfolio of projects. Manages the assignment and distribution of work to the team. Designs standardized peer review best practices. Defines and drives best practices around descriptive analytics. Presents analysis and recommendations to business partners and senior leaders. Applies descriptive analytics to analyze data, validates assumptions, understands results and effectively communicates results to a broader audience. Manipulates raw data and understand the ultimate design required to meet business requests. Interprets data to recognize patterns and analyze trends. Directs the development of reporting to monitor business critical results. Completes reasonability and validation tests using thorough business knowledge. Proactively stays abreast of data sources, identify best internal and external data sources in response to business requests.

Minimum Qualifications
Bachelors degree or equivalent education or 6 years analytics experience. 5 years analytics experience required. Thorough knowledge of Insurance products/concepts required.

Education, Work Experience & Knowledge
Bachelors degree in STEM (Science, Technology, Engineering, Mathematics) preferred. 6+ years experience in Descriptive Analytics or related field preferred. 6+ years working successfully with Microsoft office products and software/programming applications specific to business supported preferred. Thorough knowledge of Descriptive Analytic practices and processes. 2+ years of management experience preferred. Thorough knowledge of the main features of the collection of data and the relationship of data elements to each other. Thorough Knowledge: Possesses advanced knowledge of subject matter in order to solve unusual as well as common work problems.

Job Specific & Technical Skills & Competencies
Thorough understanding the business functions, processes, and overall business strategies of businesses supported. Demonstrated advanced analytic and diagnostic skills. Demonstrated advanced interpersonal skills. Demonstrated advanced communication and presentation skills Ability to work independently and as a part of a team. Demonstrated ability to influence others across levels of organization and lead others. Advanced project management skills. Thorough understanding of the business functions, processes, and overall business strategies. Demonstrated ability to see results to completion and to lead others to do so as well. Advanced business acumen. Seeks opportunities to learn and to influence others. Advanced Computer Skills in Excel, database programming language and related applications. Advanced problem solving and decision making skills. Ability to interact effectively with others across functions and levels within organization. Ability to think strategically. Ability to consider others ideas seriously and accept feedback. Builds and maintains credibility with others If incumbent leads others, advanced leadership skills including ability to: Leverage Differences. Manage in participative manner. Develop employees. Definition of Advanced skill/competency level: demonstrates advanced knowledge and ability; can apply the competency in new or complex situations. May guide other professionals.

Preferred Qualifications
SAS

Physical Requirements
Requires extended periods of computer use. Requires extended periods of sitting.

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.