Software Development Manager

Hartford, Connecticut

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.



Under limited supervision, performs expert programming and/or analysis. Manages the effective use of team resources to implement ongoing projects, enhancements, and/or initiatives. Participates in the design/development process. Acts as subject matter expert for assigned applications, systems, and technologies. Leads investigation and resolution efforts for critical/high impact problems, defects and incidents. Provides technical guidance to team members. This job is a manager.
  • Responsible for strategically positioning the owned asset(s) to meet enterprise architectural standards and implementing long-term technical roadmap.
  • In collaboration with SA/QA Lead, Solution Management Lead, and Product Management, build high performance teams, including attracting and retaining team members and providing ongoing coaching and career development.
  • Responsible for HR management and career development of direct reports.
  • Develop, promote, and monitor development standards and best practices.
  • Participate in estimating, demand management, team structure/composition and resource allocation for work efforts in owned assets across Value Streams.
  • Bachelor's degree in a related field preferred.
  • 6 years of programming/development experience preferred.
  • Experience managing others preferred.


Technical Knowledge: Able to expertly assess, design develop and support applications, systems and solutions to achieve business and/or technical requirements. Demonstrates technical expertise for multiple languages, applications, systems, technologies, and/or frameworks, and has the ability to influence technical direction or defect resolution. Fully understands business applications and/or technical system environments in which the system operates.
Communication Skills: Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience. Exhibits active and effective communication skills with team members - including active listening, effective written and verbal communication skills. Effectively contributes and communicates with the immediate team. Able to adjust communication style to various audiences. Able to present complex technical concepts to audiences of varying size and level. Business Knowledge & Partnership: Able to develop business partnerships and influence business priorities through solution identification aligned with business objectives and goals. Able to communicate in business terms and describe IT capabilities and concepts in ways that the business can understand.
Problem Solving & Decision Making: Able to proficiently diagnose root causes and solve complex problems. Able to evaluate alternative solutions and assess risk before taking action. Has the ability to reach sound decisions quickly and escalates appropriately. Demonstrates ability to optimize the use of all available resources.
Team Orientation: Able to maintain and enhance partnerships across the organization to achieve objectives. Practices objectivity and openness to others' views. Able to recognize and support team priorities.
Leadership: Accountable to set technical goals and priorities for self and other team members. Exhibits team leadership and collaborates with partners. Ability to provide leadership and guidance to staff. Ability to set clear objectives for staff.
Planning and Project Management: Demonstrates ability to identify critical project tasks and establish clear priorities while keeping the bigger picture in mind. Able to effectively collaborate with Project Manager and utilize sound project management practices. Able to manage time and competing priorities. Financial Awareness: Able to assess the financial impact of recommended designs/solutions.

High School diploma or equivalent required. 3 years of programming/development experience required.

Travelers is an equal opportunity employer.
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About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.