Home Health Coordinator
- Career Level
- Not Specified
York Risk Services Group is a premier provider of insurance, risk management, alternative risk, pool administration and claims management solutions to clients across hundreds of industries. Recently named by Forbes as one of "America's Best Midsized Companies 2017" We firmly believe that our employees drive the success of the company. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities.
Fast360 is a third party ancillary service provider for the worker's compensation industry. We are a division of a national company dedicated to the efficient and personal handling of the needs of diverse corporate clients. Through our development of relationships with our corporate customers as well as the dignified quality service to their client base, we intend to become the provider of choice throughout the claims management industry.
Our vision is to be the leading provider of ancillary services in the markets we serve. Through our mission statement, our staff is to provide customers the highest quality of care with customer-driven, cost-effective solutions, focus on superior customer service, partner with our customers to ensure they attain their specific business initiatives, and achieve excellence through innovation and continuous improvement.
The Home Health Coordinator is tasked with multiple responsibilities. The employees primary responsibility will be coordinating home health and outpatient services on a national level utilizing an existing network of credentialed providers. Employee will coordinate services, billing and all other needs in regard to the successful completion of an order. Other responsibilities include but are not limited to making and receiving phone calls, assisting customers and clients, invoice reconciliation and other data entry, filing and sorting documents, completing and creating forms and documents.
Employee will be required to solve practical problems and deal with a variety of concrete and unknown variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
An employee is expected to have a positive and professional attitude while in the office and when communicating with customers via telephone or electronic discussions.
Essential Duties and Responsibilities:
Intake of dental, home health and outpatient therapy referrals Ability to enter and process internal orders Responsibility of assigning home health providers to referral Work with the network development team to contract new providers Matching invoices to appropriate job number Frequent update/touch of nursing orders with client updates/progress notes Answer client, provider and patient phone calls/requests Provider Recruitment Participate in team meetings and annual performance objectives Other duties as assigned
Education and/or Experience:
High school diploma or General Education Degree (GED)
License Practical Nurse Degree or Certified Nurse Assistant Degree
Experience in a Medical Environment or Home Healthcare setting is preferred.
Experience in data entry and general operating knowledge of Microsoft Outlook, Word and Excel