Mgr Compliance BI Product and Platform

Hartford, Connecticut

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
This position is responsible for managing complex compliance actions including rate, rule and form filings, claim reporting, market regulation, data calls, new laws and regulations, complaint handling, claim handling, company licensing, producer licensing and appointment, adjuster licensing and business compliance issues for the applicable area. This includes promoting awareness of compliance matters, monitoring success in implementing compliance actions, assist in the development of compliance plans/programs, and/or quality assurance reviews and self-audits.

Primary Job Duties & Responsibilities
Develops, implements and maintains a system of tracking laws, regulations and bulletins forwarded for implementation and current implementation status. As applicable, manages more complex and controversial compliance/regulatory matters including filings, and provides technical expertise to support business units on filing related issues. Understands related functions and integrates related processes/functions as needed. Develop and maintain a market conduct and regulatory examination database for use in developing and tracking action plans to address criticisms contained in market conduct and regulatory exams. Analyze market conduct and regulatory reports and identify criticisms made by the various insurance departments and obtain action plans to implement corrective action from the affected business area. Track status and periodically report results to Compliance management. Collect, analyze, summarize and distribute insurance department and industry information on compliance issues and trends. Develop a procedure for monitoring DOI and industry websites and publications for compliance issues that are relevant. May review routine advertising materials including agent websites for compliance with state laws and company policy. Manage the content of various Compliance websites. Assist in developing policies and procedures for records retention for company/ business group. As applicable, develop the overall filing strategy, and provides direction and support to business units in the development and preparation of material to be filed. Stays current on changes and developments that impact business requirements. Builds strong business relationships with internal and industry personnel involved in compliance-related matters. Hands-on working manager, acting as technical resource to staff, sets and monitors objectives, and provides guidance and work direction to staff. If individual contributor, has sufficient experience and applied knowledge to implement business strategies. Provides technical direction to others. May coordinate Business Continuity plans/report for business area. Review, identify and disseminate new laws and regulations that have compliance impact on the company/business. Report the implementation status of these laws, regulations and bulletins to the Compliance management and designated members of senior management. Represents the company with regulators and insurance industry. Manages the communication and negotiation of filings with state insurance departments.. Assists Corporate Audit on compliance issues pertaining to internal reviews. Supervises market conduct and regulatory exams and acts as chief liaison between company personnel and DOI examiners.

Minimum Qualifications
Ability to analyze and interpret legal documentation. Experience with state jurisdictional guidelines, regulations and procedures.

Education, Work Experience & Knowledge
Bachelor's Degree or equivalent work experience. Typically 7-8 years experience in business, insurance, risk management and/or audit areas. Strong communication skills required. Experience with managing staff a plus.

Job Specific & Technical Skills & Competencies
Excellent verbal and written communication skills at all levels across the organization. Solid research and analytical skills. Knowledge of business products, laws and services. Solid organizational skills. Teamwork/Alliance Building: Builds and maintains successful relationships within the company and with external contacts. Builds relationships to secure the necessary resources not under his/her personal control. Able to recognize opportunities to achieve the best results; takes advantage of all important opportunities. Works effectively with all levels. Self Management: Takes responsibility for decisions and actions. Manages own work. Understands the business and responds to all related issues, concerns and problems. Takes responsibility for own performance development. Develops a high degree of trust through demonstrated personal integrity, ethics, and a commitment to doing the right thing. Communication: Clearly express ideas, recommendations, etc., orally and in writing. Interacts effectively at different levels and with different audiences, both internal and external to the company. Understands, synthesizes and conveys complex data. Listens to and understands issues and problems. Represents the unit, department

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.