Merchants Insurance Group, a Property and Casualty leader in the Northeast, has an immediate career opportunity for a Regional Claim Supervisor to join our New England Regional Leadership Team in our Bedford, New Hampshire office.
This position will be responsible for leading a Multi-Line Claims Team serving Massachusetts, New Hampshire, and Vermont. As a Regional Claim Supervisor you will have the responsibility and authority to implement and execute objectives, plans, and policies that ensure the delivery of exceptional claims service to our policyholders, through the proper execution of timely and thorough claims investigations, evaluations, and settlements of both first and third party claims, including litigated cases. The Supervisor will be responsible for training adjusters, and the performance management of the team. The Claim Supervisor may also carry a small pending inventory of the more complex claim files.
Qualified candidates will possess a college degree or equivalent work experience. A minimum of 5 years of commercial multi-line claims technical experience is required. Professional Insurance Education (i.e. AIC, CPCU, SCLA, etc.) is desired. Advanced level of commercial lines policy and claims technical knowledge across multiple lines including Casualty, Property, Auto PD, and Workers Compensation. Knowledge of MA, NH, and VT claims regulations and jurisdictions with required Claim Adjuster Licenses, or ability to secure within 180 days of hire is required. Ability to coach and train.
Merchants offers a competitive salary, outstanding bonus potential, and attractive benefits package including health, dental, vision, 401(k), and a wellness program. Apply online at: www.merchantsgroup.com. EOE