Director Claim Analytics & Research

Hartford, Connecticut

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary

Support CBIA Workers Compensation and General Liability strategy directing and managing projects, people or innovation streams. Assist in directing the construction of a variety of statistical analyses including data mining, predictive modeling. Review analyses and provide direction and insight. Work within broad limits and authority on complex assignments requiring specialized knowledge in breadth and/or depth in area of expertise which may be one or more of the following: Advanced statistical analyses. Research methods. Broad business knowledge. In-depth Line of Business knowledge. Broader awareness of enterprise Analytics & Research community. May provide direction to a team of analysts and/or project members.



Primary Job Duties & Responsibilities
Direct and/or perform a variety of advanced statistical analyses including machine learning, deep learning, and text mining. Analyze/interpret data, draw business inferences and clearly articulate findings for target audience. May direct multiple complex research projects simultaneously as well as aspects of large and complex initiatives. Construct and present analyses and recommendations to target audience. May lead in-depth efforts in applying, validating and implementing predictive models. Develops new approaches to business problems. Proactively stay abreast of industry, developments, and changing modeling trends and techniques. Direct industry analysis and benchmarking studies. Adjust strategy as appropriate to anticipate, respond to, and manage trends. Develop and maintain effective relationships with business partners in Claim Product Organization. Develop new approaches to business problems. Partner with peers across the company to ensure consistency and alignment where appropriate.

Minimum Qualifications
PhD STEM (Science, Technology, Engineering, Mathematics) degree with 2 years experience or Masters STEM degree with 5 years experience or Bachelor's STEM degree with 7 yrs or Bachelor's degree with FCAS designation and 4 years relevant progressive statistical analysis work experience required. Advanced working knowledge of modeling/research/analytics or actuarial required. Relevant statistical analysis work experience required.

Education, Work Experience & Knowledge
Relevant work experience in directing and performing research and/or advanced analytic work (e.g. predictive modeling) in the insurance industry preferred.

Job Specific & Technical Skills & Competencies
Computer Proficiency: Ability to read/revise/review a statistical software program (e.g. R, SAS, SPSS. Ability to create advanced programs from scratch. Leading the Business: Problem Solving & Decision Making. Change Management. Influencing, Leadership, Power. Risk Taking, Innovation. Results Orientation. Business Perspective. Understanding & Navigating the Organization (Includes Collaboration). Leading Others: Forging Synergy. Communicating Effectively. Leveraging Differences. Building & Mending Relationships. Participative Management. Leading Employees. Employee Development. Leading Self: Openness to Influence. Flexibility. Self Awareness. Seeks Opportunities to Learn. Leadership Stature. Credibility. Business Acumen: Understanding and knowledge of key business knowledge areas (e.g. product, enterprise, industry, claim process and competitors). Ability to leverage business knowledge to set strategies and approaches to execution. Critical Thinking: Ability to take action in solving problems while exhibiting judgment and a realistic understanding of issues; ability to use reason; review facts, identify inconsistencies and weigh options; ability to make logical and timely decisions that address the right issues. Modeling: Ability to develop advanced models and interpret model results. Statistics: Understanding of advanced statistics underlying data models. Ability to apply new statistical procedures to work. Demonstrates excellent ability and knowledge of database principles, data profiling, statistics and insurance-related data modeling and can apply this knowledge in the most complex situations. Develops new approaches, methods or policies in the area. Is recognized as an expert, internally and/or externally.

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.