Customer Service Specialist

Columbia, Missouri


The Road to Success Starts Here!

The Automobile Club of Missouri is seeking a customer service oriented individual for Member Service Counselor in the Columbia, MO area.  This is an exciting entry level position and ideal for candidates interested in working in a team-oriented environment, interfacing with Auto Club members.


Additional responsibilities include:

  • Fulfilling member requests relating to Auto Club transactions
  • Cross-selling assigned AAA products and services to achieve annual goals
  • Cashiering duties include the balancing of the cash drawer along with shared responsibilities for branch bookkeeping records
  • Servicing the needs of the member and providing added value by cross selling or advising of other services that are available to the member
  • Additional member service functions as necessary


The Ideal Candidate will possess the following qualifications:

  • Ability to deal effectively with the public
  • Ability to cross sell products
  • Strong communication skills 
  • Good knowledge of US geography 
  • Some computer experience

Additional Requirements:

  • High School Diploma or G.E.D. equivalency required
  • Ability to pass background check and drug testing

AAA is an Equal Opportunity Employer

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