AmTrust Financial Services

Inside Sales Supervisor


Inbound Sales supervisor

Begin Ensuring Your Success Today

AmVenture is a champion of the small business owner. Were here to support the multi-taskers: the head chef and the waiter; the photographer and the bookkeeper those who built their business from the ground up who are now looking to protect it. AmVenture offers a comprehensive set of tools for the small business community, focusing on insurance and specializing in small business insurance for Main Street businesses. We know small businesses pose a series of big challenges, and even bigger opportunities. AmVentures here to protect our customers along the way.

Who We Are Looking For

This is a salaried, exempt position that requires high energy in a fast paced environment. Inbound Sales Supervisors must be able to coach and motivate their team while keeping performance in the forefront! Inbound Sales Supervisors manage teams of 10-15 sales agents providing a variety of commercial insurance products to small and medium sized businesses.

Successful candidates must be available between the hours of 8:30am and 9:00pm Monday - Friday. Schedules can and will change over time, so flexibility is important. We offer an outstanding base plus our Sales Supervisor Commission Program that will motivate you and your team to succeed.


Essential Duties and Responsibilities

  • Motivate, influence and inspire team members to maintain a high level of sales, integrity, and professionalism in achieving individual and organizational goals
  • Analyze individual and team data to ensure sales, productivity, service, and technical accuracy standards are met
  • Develop skills, improve performance, and encourage professional growth of team members through effective training, coaching, and feedback
  • Regularly review customer interactions to ensure best practice utilization
  • Handle customer inquiries and escalations when necessary
  • Conduct regular team and individual meetings with a focus on communication, performance, motivation, compliance and education
  • Provide daily updates to the team regarding sales performance, opportunities, and new programs
  • Perform administrative duties as necessary, including timecard processing, absences and paid time off
  • Attract and retain talent through effective recruiting and recognition programs
  • Ensure that each team member has defined goals and development plans based on their skill and preformance needs
  • Provide each team member a monthly review of successes, opportunities, results, and goals for the upcoming month

What You Must Bring

  • Minimum 2 years of experience in leadership
  • Minimum 3-7 years of sales experience
  • Bachelors degree or equivalent
  • Ability to obtain Property & Casualty licenses
  • Extraordinary leadership, coaching, and development skills
  • Strong judgment, problem solving, and decision making skills
  • Proven planning, organizational and multi-tasking abilities
  • Excellent business writing skills
  • Genuineness and integrity
  • Fun, positive attitude
  • Entrepreneurial spirit

What Youll Get

  • 5 weeks of comprehensive hands on training and licensing (if needed)
  • Individualized coaching and development
  • Unmatched compensation and benefit packages, including health coverage and 401k
  • Ultra -modern technology and support systems
  • A rewarding career, not just a job!


About AmTrust Financial Services


AmTrust Financial Services, Inc. was founded in 1998 to provide property and casualty insurance to small businesses. Through acquisitions and organic growth, AmTrust Financial Services has since grown to become a multinational property and casualty insurer specializing in coverage for small to mid-sized businesses. Our financial stability is based upon a philosophy of niche diversity with a focus on low-hazard risk.

Since its inception, AmTrust has crafted a balanced portfolio of insurance products including:

  • Multiline Small Business Insurance
  • Warranty and Specialty Risk Insurance
  • Specialty Program Business Insurance

In November 2006, the company became publicly traded on the NASDAQ Global Market under the symbol AFSI. With extensive underwriting experience and a prestigious "A" (Excellent) Financial Size "XI" rating from A.M. Best, AmTrust has earned a reputation as an innovative, technology driven provider of insurance products. Our commitment to excellence is the common thread connecting each of our businesses.