Legal Operations Specialist

Saint Paul, Minnesota

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.



Under moderate supervision, this position is responsible for identifying and labeling incoming mail (paper and electronic) to ensure they are accurately named and placed in the correct legal file for easy retrieval by the intended recipient. Also, based on the content of the mail, this position adds key information to our Litigation Management Application such as calendar dates and key tasks so all required actions will be taken in a timely manner. This job does not manage others.

Identifies type of mail and naming conventions, identifies the litigation matter to which the mail pertains, following guidance and procedures, using contacts within legal offices for difficult to identify documents. Finds and opens the appropriate matter in the Legal Matter Application, enters the required identifying information, and uploads the document to the file. Enters all related calendar events, as applicable. Recognizes different types of events including meetings, conferences, appearances, inspections, etc. Enters all tasks required, as applicable. Uses reference guides and training materials to independently find answers to procedural questions. Uses Subject Matter Experts effectively and judiciously. Applies rush procedures if required to avoid missing deadlines. Retrieves original documents, for approved exceptions, and forwards to the appropriate law office.

Some general legal training and ability to recognize legal documents from multiple states/jurisdictions. Basic Ability to use a complex litigation management application with many functions and screens. Ability to apply complex procedures and naming conventions thoroughly and accurately. Intermediate Ability to manage repetitive tasks quickly and with a high level of accuracy. Basic Ability to spend the majority of the day looking at a computer monitor. Basic Ability to read and follow written procedures. Basic Ability to identify when an urgent issue exists and act accordingly. Basic Intermediate attention to detail and accuracy. Intermediate organizational skills. Intermediate research and problem solving skills. Intermediate computer navigation skills and keyboard skills. Intermediate prioritization skills and judgment. Intermediate communication and teamwork skills.

High School Degree or GED required. A minimum of 1-2 years office clerical experience required. Proficient in use of email, MS Office, internet search engines, and other software/applications required. Ability to research and handle unique or exception processes required

Travelers is an equal opportunity employer.
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About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.