Manager Business Intelligence Reporting

Hartford, Connecticut

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.



Positions within this family design and develop information for strategic, planning, operational and analytical purposes in support of decision making by the business. This position performs accountabilities under general supervision. Position is an intermediate level role, requiring solid previous experience. Position accountable for performing core tasks of Information Delivery. Responsible for the design, development, automating, compiling, and preparing reports, self service/ad-hoc env, dashboards, cubes, etc. Collect data and profile as needed. Integration of that data. Development (prototyping and production build). Unit test. This job will lead others. Definition of General Supervision: incumbents are told what to do, but not how to do it. Incumbents have some discretion to perform work accountabilities
 

Manages a team of Information Delivery developers that are responsible for the development, automating, compiling, and preparing of reports, self service/ad-hoc env, dashboards, cubes, etc.  This role is also expected to be hands on and this position is expected to be able to perform the developer role as well when necessary.  Contribute to solution design by analyzing the requirements. Contributes to implementation of strategic plan for Information Delivery. Define, plan and execute unit and integration testing; complete system testing as appropriate. Unit tests are written to verity that pieces of code are doing what it is intended to do. Integration tests are done to demonstrate that different pieces of the system work together. These tests cover whole applications and require more extensive analytic skills to complete. Validates and signs off on the results of the test. Accountable for documenting specifications for all deliverables before moving to production. Validates developed system testing strategy and plans. Ensures that testing meets business needs. Provides guidance on the development of documentation (Knowledge Acquisitions Process specifics) for all deliverables. Responsible for being the expert on the use of products and tools they are. Provides recommendations for appropriate BI tools supporting information delivery. Provides oversight and consulting support for IT developed solutions as needed. Provides input on root-cause analysis of production defects and schedule for correction as needed. Contributes to developing education and providing user groups with technical training and best practices on utilizing products. Delivery may be handed off to others. Identifies and informs data management of new sources and attributes for their governance and participates in data quality initiatives, as needed. Develops project timelines and plan, for assigned projects.  Will provide guidance to less seasoned Information Delivery team members. Other duties as assigned.
 

Previous experience leading others preferred. Experience training others preferred. 3+ years working with programming languages specific to functions supported preferred. 3+ years working with analytic tools/models preferred. 3+ years of knowledge and experience using SQL against multiple data sources preferred. General knowledge of Information Delivery practices and processes. General Knowledge: Possesses sufficient knowledge to perform most work in normal situations.

Demonstrated intermediate analytic and diagnostic skills. Demonstrated intermediate interpersonal skills. Demonstrated intermediate communication and presentation skills Ability to work independently and as part of a team. Demonstrated ability to influence others. Intermediate project management skills. General understanding of the business functions, processes, and overall business strategies. Demonstrated ability to see results to completion. Intermediate business acumen. Seeks opportunities to learn and to influence others. Intermediate problem solving and decision making skills Ability to interact effectively with others across functions. Ability to consider others ideas seriously and accept feedback. Ability to think strategically. Build and maintain credibility with others. If incumbent leads others, intermediate leadership skills including ability to: Leverage Differences and Manage in participative manner Develop employees Intermediate skill/competency level: demonstrates solid knowledge and ability; can apply the competency with minimal or no guidance, in the full range of typical situations. May require guidance handling novel or more complex situations.

Bachelors degree in MIS, Mathematics, Finance, Statistics, Electrical Engineering, Technology, Computer Science, or Computer Engineering or equivalent education or (3) years experience in information delivery or related field required. 1+ years working with Business Intelligence required.

Travelers is an equal opportunity employer.
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About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.