Account Consultant National Accounts - Risk Control

Alpharetta, Georgia

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Develops and oversees delivery of Risk Control services to assigned accounts country-wide. Has the ability to market and sell Risk Control services in new business presentations and to existing clients. Manages account budgets while responding to customer needs. Understands exposures and controls by class of business and can effectively communicate information to underwriting. This role reports to the Risk Control Director National Accounts. This job does not manage others This job works under Moderate Supervision: Incumbent performs standard and routine assignments independently to conclusion; unusual problems which may require exceptions to procedures or processes are referred to the supervisor.

Marketing Description

We have an exciting Risk Control opportunity in our National Accounts casualty business for an Account Consultant. The position affords you the ability to lead the development and growth of our large account consulting in the Southeastern US. You will directly support the delivery of risk control services, primarily workers compensation, and work with your underwriting partners to achieve profitable growth and retention. This is a high visibility role and offers the candidate the ability to make a difference within in our collaborative culture.



Primary Job Duties & Responsibilities
Consult with clients on strategies for identifying hazards, evaluating existing controls and coordinating the delivery of Risk Control services that will assist them in their efforts to reduce or prevent losses. Analyze losses to identify trends and ensure the comprehensive plan addresses the loss leaders while being delivered using the appropriate resources. Negotiate and manage client expectations to achieve appropriate balance between service and cost. Influence clients to ensure commitment to service plan and implementation of recommendations. Builds and maintains productive relationships with underwriting, brokers, claim and the Risk Control service teams assigned to the account. Write technically detailed reports that communicate a clear assessment of risk and effectively articulate recommendations. Perform other duties as assigned.

Minimum Qualifications
Undergraduate degree or equivalent experience required. 3 years in safety, claim, risk management, military or related fields required. Valid driver's license required.

Education, Work Experience & Knowledge
Undergraduate degree in related field preferred. 5 years in safety, claim, risk management, military or related fields preferred. Insurance industry knowledge preferred. Strong communication and interpersonal skills preferred.

Job Specific & Technical Skills & Competencies
Technical aptitude, detail oriented. Superior communication skills written, verbal and listening. Ability to quickly establish credibility and rapport with a client. Experience working in a collaborative environment. Critical thinking skills. Influencing skills that effectively drive business needs. Negotiating change to achieve optimal outcomes.

Environmental/Work Schedules/Other
Exposure to Excess Noise (Occasionally) Exposure to Dirt, Dust, Fumes, Smoke, Gases, or Other Irritating Substance (Occasionally) Exposure to Variable Weather Conditions (Frequently) Operate or work around moving machinery (Frequently) Travel (Varies with Territory Geography)

Physical Requirements
Operates standard office equipment (Frequently) Sitting (Can stand at will) (Frequently) Standing (Frequently) Use of Keyboards, Sporadic 10-Key (Frequently) Driving (Occasionally)

Licensing or Certificates
Recognized relevant certifications (such as ASP, CSP, ARM) preferred.

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.