AmTrust Financial Services

Field Services Technician


The level 2 technician will work with Corporate Desktop/Level 2 and local IT teams to support end users. This will include Printer, laptop, PC, copier, remote desktop, and application support for user-base.

This position does require some travel so the person for this role must have a valid drivers license.

Duties include but are not limited to:


  • Oversee all aspects of the desktop environment for large groups of employees
  • Assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs
  • Install, diagnose, repair, maintain and upgrade all PC hardware and equipment to ensure optimal workstation performance
  • Troubleshoot problem areas in a timely and accurate fashion, and provide end-user assistance where required


  • A+ Certification highly desirable
  • Experience with Windows 10
  • Knowledgeable in Microsoft Office Applications
  • Hands on experience with Adobe Acrobat, VPN Clients, Imaging (Ghost, WDS)
  • Working knowledge with Helpdesk Ticketing Systems (Service Now preferred )
  • Troubleshoot and installation of Laptops/PC, printers, and copiers
  • Valid Drivers License because this person will be driving to multiple locations frequently

Experience with the following desirable:

  • Experience working with Active Directory
  • Printer Servers
  • Windows Servers
  • Basic Networking ( TCP/IP )
  • Cisco Phones
  • Microsoft MCP ( MS Certifications )


About AmTrust Financial Services


AmTrust Financial Services, Inc. was founded in 1998 to provide property and casualty insurance to small businesses. Through acquisitions and organic growth, AmTrust Financial Services has since grown to become a multinational property and casualty insurer specializing in coverage for small to mid-sized businesses. Our financial stability is based upon a philosophy of niche diversity with a focus on low-hazard risk.

Since its inception, AmTrust has crafted a balanced portfolio of insurance products including:

  • Multiline Small Business Insurance
  • Warranty and Specialty Risk Insurance
  • Specialty Program Business Insurance

In November 2006, the company became publicly traded on the NASDAQ Global Market under the symbol AFSI. With extensive underwriting experience and a prestigious "A" (Excellent) Financial Size "XI" rating from A.M. Best, AmTrust has earned a reputation as an innovative, technology driven provider of insurance products. Our commitment to excellence is the common thread connecting each of our businesses.