Field Auto Adjuster

Location
Saint Louis, Missouri
Salary
Not Specified
Posted
Mar 23, 2018
Closes
May 22, 2018
Ref
102262#GIJ--Allstate.1
Category
Claims
Job Type
Not Specified
Career Level
Not Specified

Where good people build rewarding careers.



Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.



Job Description

Allstate Insurance Company has an exceptional career opportunity for a Field Auto Adjuster in St. Louis, MO!





Think that working in the insurance field cant be exciting, rewarding or challenging? Allstate Insurance has an exciting career opportunity that will utilize your customer service and property technical skills to deliver on our promise to provide fast, fair, and efficient claim service. If you have the passion to help others and build the success of a great company, join the Allstate team.





What you will do:





Make and maintain a connection with the customer by understanding and meeting their needs; serves the customer with empathy; and follows up to ensure that customer needs have been met

Research and respond to moderately complex customer communications, concerns, conflicts or issue

Summarize documents and enters into claim system notes

Document a claim file with notes, evaluations and decision making process

Investigate moderately complex files, reviews damage, takes photos, and determines reparability or total loss

Prepare auto damage estimates for moderately complex claims and locates parts

Prepare, review, reconcile and/or approve supplements

Condition vehicles and prepare reports for customer

Determine valuation of salvages

Evaluate diminished value in a moderately complex claim

Process claim payments

Initiate system generated checks and pay appropriate parties

Negotiate and settle moderately complex claims in accordance with business unit best practices





What we offer:




  • Competitive salary, based on prior experience

  • Generous Paid Time Off, 401(k) and pension

  • The freedom to work from home

  • Medical, dental, and vision coverage

  • Wellness incentives

  • Tuition reimbursement (starts day 1)

  • Volunteer opportunities

  • You can view all Allstate benefits @ https://allstategoodlife.com


Job Qualifications

Working environment

Please note that, since this is a field service position, you will need to have a valid drivers license and a reliable vehicle. This is a demanding field position that will require you to travel within the territory as much as 75% of your working time. As a result, you must be willing to work some weekend and extended hours if necessary.





Ideal Qualifications




  • High School/GED &/or Bachelors degree in related field preferred or equivalent experience.

  • 3 - 5+ years of prior auto claims handling experience strongly preferred

  • Prior experience using auto estimating software, CCC Pathways, Audatex, Mitchell, etc strongly preferred

  • Experience investigating evaluating, negotiating and setting moderately complex claims strongly preferred

  • Excellent written and verbal communication skills with a passion for helping others.

  • Strong organizational and computer skills.

  • Persistence and the ability to work through and solve problems.

  • Bilingual candidates are strongly encouraged to apply

  • Military candidates are strongly encouraged to apply

  • Military experience is a plus

  • Has and maintains all appropriate licenses and registrations for the role per state requirements



The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.



Good Work. Good Life. Good Hands.



As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.



Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.






Allstate generally does not sponsor individuals for employment-based visas for this position.



Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.



For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance.


For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.



It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.


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