Business Analyst

Costa Mesa, California


We are looking to add a new team member with a background in business / technical analysis. The successful candidate will become part of either a specific project or product team. You will: Learn, understand and document complex system processes; Assist with the triage, prioritization and resolution of identified issues in testing or production; Take initiative and work independently; Exhibit strong skills in collaboration, influencing, and teamwork; Ask questions and work through ambiguity; Demonstrate strong analytical and problem-solving skills; Bring planning/organizational, problem-solving, analytical, time management, decision-making and communication skills to the team; Participate in a community of practice across the organization with others in a similar role to help share ideas; Focus on continuous improvement and learning; Accept and adapt to a changing environment and changing priorities. On product assignments you will: Work with the product owner and other team members to define and document high-level epics and user stories that are clear and concise and which include clear acceptance criteria; Participate in continual backlog refinement and prioritization; Manage the needs of related products (run by other teams) as well as the needs of a number of external stakeholders to produce an overall solution that works for the organization; Stay focused on the team's sprint goals and support the overall process; Take on other roles as needed (testing, automation, development) to support the team. On project assignments you will: Analyze and elicit information pertaining to defining business requirements, processes and system flows; Work with the business stakeholders and other team members to refine and clarify project documentation; Work with the development team to ensure that systems requirements are understood and kept current as discoveries are made during the project; Stay focused on the project's defined scope and timelines; Assist the Project Manager in the day to day management of the project; Take on other roles as needed (testing, bug triage, vendor relations) to support the team.


Four year college degree in Computer Science, Information Systems, Business Administration or other related field or equivalent work experience. 5 years of IT experience. 2 years of experience working on a development team that is making use of an iterative framework and writing User Stories. Advanced verbal and written communications skills. Desired Experience: Experience working as a software developer or as a tester in an automated testing environment. Working knowledge of Jira. Experience in the Property and Casualty Insurance industry. Certification as a Scrum Master, Scrum Developer or similar (CSM, PSM I, etc.)

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