Home Health Care Coordinator
- Career Level
- Not Specified
York Risk Services Group is a premier provider of insurance, risk management, alternative risk, pool administration and claims management solutions to clients across hundreds of industries. Recently named by Forbes as one of "America's Best Midsized Companies 2017" We firmly believe that our employees drive the success of the company. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities.
A Home Health Coordinator is tasked with multiple responsibilities. The employees primary responsibility will be coordinating Nursing service on a national level utilizing an existing network of credentialed nurses. Employee will coordinate services, billing and all other needs in regards to the successful completion of an order. Other responsibilities include but are not limited to making and receiving phone calls and assisting customers and clients, invoice and other data entry, filing and sorting documents, completing and creating forms and documents.
Employee will be required to solve practical problems and deal with a variety of concrete and unknown variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
An employee is expected to have a positive and professional attitude while in the office and while communicating with customers via telephone, e-mail or online chat.
Essential Duties and Responsibilities:
Intake of Dental, Home Health and Diagnostic Referrals Ability to enter and process internal orders Responsibility of assigning Home Health providers to referral Work along with the network development team to contract Home Health Providers Matching invoices to appropriate Job number Daily update/touch of nursing orders with client updates/progress notes Answer client, provider and patient phone calls/requests Provider Recruitment W9 entry and tracking Other duties as assigned
Education and/or Experience:
High school diploma or General Education Degree (GED)
License Practical Nurse Degree or Certified Nurse Assistant Degree
Experience in a Medical Environment or Home Healthcare setting is preferred.
Experience in data entry and general operating knowledge of Microsoft Outlook, Word and Excel