Mercury has been named one of ‘America’s Best Employers’ in 2017 by Forbes magazine. We have also been recognized seven times by Forbes as one of “America’s Most Trustworthy Companies.” At Mercury, people come first. We offer bonus potential, excellent benefits, matching 401(k), employee activities, and many more perks. Are you interested in working for a company that’s been recognized as one of ‘America’s Best Employers’? Qualified candidates are encouraged to apply!
Under general supervision, maintains and builds the relationship between the Company and the agency force in an assigned territory that could include Trenton, Princeton or Cherry Hill, NJ area. Serves as the primary liaison to the agency force and trains agents on Company systems, products and processes.
Provides feedback and recommendations to management concerning market conditions, service levels and effectiveness of Company programs. Develops production and business reports for management as necessary. Reviews and monitors agent production reports and loss ratios, to suggest improvements, modifications or cancellation of agency appointments.
Responds to telephone and written correspondence, comments, questions and complaints from agents and/or customers regarding a variety of complex issues, especially regarding Company philosophy, procedures, and practices, in addition to general requests for problem resolution.
Accountable for growth and profitability of assigned, well-established territory. Promotes new products and programs to existing agency force. Trains newly-appointed agents in Company philosophy, procedures, and practices. Schedules training meetings and organizes training facility and materials.
May interview and recruit agents that apply for agency appointments. Analyzes and considers current business operations in order to develop a recommendation. Keeps abreast of changes and developments in the Company, industry and legal environment through seminars, courses, and publications.
Worker characteristics are normally acquired through the successful completion of a Bachelor's degree (BA, BS) and at least 3 years of experience with marketing and/or underwriting; or equivalent combination of education and experience.