Sales Office Assistant

Location
91607, North Hollywood
Salary
Salary+ Excellent Benefits Package
Posted
Mar 12, 2018
Closes
Apr 12, 2018
Job Type
Full Time
Career Level
Entry Level

We are looking for a Sales Office Assistant to help with the daily activities of the sales region, and sales personnel.
The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion.


ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • Management retains the discretion to add or change the essential duties and requirements at any time.
  • Help maintain Weekly Time Verification Forms by scanning and filing in the correct
  • manner.
  • Assist sales office manager with answering client family inquires on property contacts and deed deliveries.
  • Ensure that the daily sales reports are submitted to the Advance Planning Senior Vice President’s office in timely manner.
  • File office documents, such as commission statements, sales unit reports, etc.
  • Assist sales office manager with the maintenance of supplies necessary for the office, including but not limited to forms, brochures, documents, property and commodity contracts, pamphlets, advertising material, special event/holiday supplies, stationary and office equipment/supplies using requisition form. 
  • Answer and field all incoming calls.
  • Review property and funeral policy contracts and check for errors. Communicate with Planning Advisors when errors or missing signatures are present.
  • Assist in updating numbers on board daily (from Cemetery Sales & Funeral Policies report).
  • Assist with the assembly of packets of information, contracts, and forms for Planning Advisors. Track and replenish supply of forms made available to Planning Advisors in a timely manner.

Education and/or Experience:

  • HS Diploma/GED preferred
  • 2 years experience in customer service/clerical experience required.

OTHER QUALIFICATIONS, SKILLS, ABILITIES:

  • Type 30 wpm
  • PC Proficient
  • Knowledge of MS Word, MS Outlook
  • Excellent Customer Service and communication skills
  • Must have positive, supportive, and motivating attitude and demeanor
  • Bilingual in Spanish is required

Benefits

  • Medical, Dental, & Voluntary Vision
  • 401(k) with Matching Contribution
  • Life Insurance
  • Long Term Disability
  • Cash Balance Plan – 100% Paid for by Forest Lawn
  • Paid Vacation
  • Paid Absence Plan
  • Tuition Reimbursement
  • And much, much, more

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