ABC Sales and Service Agent
- Career Level
- Not Specified
ABC Insurance Agencies, a National General Insurance company, is currently hiring for an ABC Sales and Service Agent. This position is responsible for handling inbound Sales telephone calls as well as Service calls regarding underwriting, marketing, billing, and endorsement inquiries from current and potential insureds. These inquiries would include providing rate quotes and selling new policies, cross-selling other products, documenting calls, researching, calculating billing amounts, analyzing and processing policy transactions and correcting company records. This position also requires outbound calling required to follow-up on sales leads or additional customer information. This position will require working in a team oriented environment and meeting key performance metrics such as sales, productivity and quality requirements.
Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prior sales experience. Previous experience in a customer service/sales contact center, processing center or retail environment is advantageous.
- Candidates should demonstrate strong oral and written communication skills, proficient key-boarding skills, strong organizational and time management skills; and above average math skills.
- Proficiency in Microsoft Office desired. Ability to work effectively in a team-oriented environment is a must.
- Ability to pass test and obtain P&C license.
- Agents license or insurance background is also a plus.
Job Requirements -
About National General Holdings:
National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!
Companies and Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:
Medical, Dental, Vision benefits
Life and Short/Long Term Disability Insurance
401k w/ Company Match
Company Paid Holidays & Generous Time-off policy
Employee Discount Program
Career Advancement and Development Opportunities
On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
On-site Fitness Center (Cleveland and Dallas offices)
Subsidized parking (Cleveland office)
National General Holdings Corp. is an Equal Opportunity (EO) employer Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.-