Part-Time Teleservice Representative - Outbound
- Career Level
- Not Specified
LOOKING FOR EVENING HOURS?
3:30 PM 8:00 PM, Monday Thursday
Training Class Begins Monday, April 16th
Physicians Mutual is seeking positive, customer-focused Teleservice Representatives to place calls to current customers to assist them with questions regarding coverage, claim status, policy changes, and explain products and services available.
High school diploma or its equivalent is required
Direct customer service experience is preferred
Ability to learn and retain working knowledge of Company products, insurance related procedures, and terminology
Ability to use the PC while talking to customers using excellent communication skills
An enthusiastic approach to customer service
Ability to probe, assess customer needs and appropriately resolve issues
Advanced problem-solving skills and ability to handle customer issues at a high level of complexity
Physicians Mutual offers the following:
Excellent compensation with bonus potential
College Assistance Program
Free on-site parking
Employee training programs
Paid vacations and paid holidays
On-site insurance education
Physicians Mutual Insurance Company and Physicians Life Insurance Company are members of the Physicians Mutual family. Physicians Mutual Insurance Company offers reliable Medicare Supplement, dental and supplemental health insurance. Physicians Life Insurance Company provides important life insurance coverage and annuities. In 2012, they entered the funeral pre-planning market to help meet the growing needs of funeral home owners and the families they serve. The companies have more than $3.8 billion in assets and consistently maintain some of the highest financial strength ratings in the nation from independent insurance analysts, including A.M. Best Company and Weiss Ratings.
Founded in 1902, Physicians Mutual is headquartered in Omaha, Neb. To learn more about the company, please visit www.PhysiciansMutual.com.