Part-Time Teleservice Representative - Outbound

Omaha, Nebraska
Not Specified
Mar 07, 2018
May 06, 2018
Customer Service
Job Type
Not Specified
Career Level
Not Specified


3:30 PM 8:00 PM, Monday Thursday


Training Class Begins Monday, April 16th

Physicians Mutual is seeking positive, customer-focused Teleservice Representatives to place calls to current customers to assist them with questions regarding coverage, claim status, policy changes, and explain products and services available.

Job Qualifications:

High school diploma or its equivalent is required

Direct customer service experience is preferred

Ability to learn and retain working knowledge of Company products, insurance related procedures, and terminology

Ability to use the PC while talking to customers using excellent communication skills

An enthusiastic approach to customer service

Ability to probe, assess customer needs and appropriately resolve issues

Advanced problem-solving skills and ability to handle customer issues at a high level of complexity

Physicians Mutual offers the following:

Excellent compensation with bonus potential

College Assistance Program

Free on-site parking

Employee training programs

Paid vacations and paid holidays

On-site insurance education

Fitness Facility

Company Overview

Physicians Mutual Insurance Company and Physicians Life Insurance Company are members of the Physicians Mutual family. Physicians Mutual Insurance Company offers reliable Medicare Supplement, dental and supplemental health insurance. Physicians Life Insurance Company provides important life insurance coverage and annuities. In 2012, they entered the funeral pre-planning market to help meet the growing needs of funeral home owners and the families they serve. The companies have more than $3.8 billion in assets and consistently maintain some of the highest financial strength ratings in the nation from independent insurance analysts, including A.M. Best Company and Weiss Ratings.

Founded in 1902, Physicians Mutual is headquartered in Omaha, Neb. To learn more about the company, please visit

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