Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Under general supervision, designs and develops learning solutions and resources used by our Claim professionals and Facilitators to train employees to perform their jobs. Position may focus on design or on development depending on organization needs. This job does not directly manage others but may lead a team.
Primary Job Duties & Responsibilities
Conduct analysis and make actionable recommendations related to learning needs. Contribute to development of short- and long-term organizational strategies and initiatives. Recommend learning strategies and approaches for assigned projects; determine a preliminary level of effort required for each recommendation. Contribute to development of short- and long-term organizational strategies and initiatives. Develop a project plan, project schedule, and milestone dates. Manage work through the project lifecycle. May take on project manager role. Design and develop learning solutions aligned with business and learner needs. Deliver leading-edge solutions. May work with team to explore new technologies or be internal lead for a specific technology. Design and recommend measurement tools for specific solutions and for broader use across our organization. Monitor feedback, evaluate impact and effectiveness of solutions, and communicate results and recommendations to business partners. Right size and reduce resource requirements without impacting quality or effectiveness.
Bachelors in instructional design, learning and development, learning technologies, or comparable field or five years of experience in instructional design/technologies, adult learning, or related field.
Education, Work Experience & Knowledge
Masters or Bachelors and three years of experience in instructional design/technologies, adult learning, or related field. Experience applying adult learning and design theories to design/develop engaging, effective learning resources in a wide variety of formats. Proficiency in MSOffice products experience with at 2 - 3l additional technology tools such as SharePoint, Camtasia, PhotoShop, html coding, etc. Experience incorporating multimedia elements (audio, video, and graphics) into blended learning solutions. Strong written and verbal communication skills. Ability to self-review and meet rigorous quality standards. Experience working in a project environment and familiarity with project management tools and techniques. Demonstrated focus on continuous self-learning and exploring new trends, strategies, and practices in the talent development field. Experience building, maintaining, and repairing work relationships.
Job Specific & Technical Skills & Competencies
Ability to develop a general scope of work and estimate work effort required for a project of low to medium complexity. Competency as a SharePoint user and contributor, and ability to do simple development/authoring tasks. Experience designing solutions using virtual tools such as Lync and Skype for Business. Experience designing/developing mobile learning solutions.
Travel (Potential infrequent)
Operates standard office equipment Sitting (can stand at will) Standing Use of Keyboards, Sporadic 10-Key
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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