Strategic Support Lead - Manager

Hartford, Connecticut

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
The Personal Insurance (PI) Platform Office directly influences end-to-end execution, spanning strategic planning, capability investment delivery, and production operations.

Under limited supervision, the Strategic Support Consultant role is directly engaged with how we collaborate, operate, and deliver value. Likely to be involved in a range of activities, such as strategic opportunity assessments, business research and analysis, strategic leadership briefs, business architecture, and other leadership assignments, this role is intended to attract and develop an individual who has proven success in a team environment, navigating across internal and external organizational boundaries, consistently applies analytical / critical thinking skills in both well-defined and loosely-defined scenarios, and regularly delivers high quality output, gaining exposure up to Personal Insurance and Platform Senior Leadership.

This role does not manage others.

Primary Job Duties & Responsibilities
This role reports directly to the PI Platform VP, Shared Services providing daily support of ongoing activities, while gaining broad exposure and a comprehensive understanding of the business, in order to make an impact as a valued business partner, offering additional insight to our business through industry research and opportunity assessments, along with assistance in capability delivery and operational decision-making.

Responsibilities include but are not limited to:
- Strategic Opportunity Assessments
- Strategic Leadership Briefs
- Preparation of Senior Leadership Materials
- Process Analysis & Engineering
- Management Information & Analysis
- Other duties as assigned.

Minimum Qualifications
Three years of experience in Business Systems or equivalent required High school diploma or equivalent required.

Education, Work Experience & Knowledge
Preferred qualifications:

Demonstrated leadership capabilities
Strong analytical and communication skills
Initiative and active contributor with activities
Motivation to succeed and seeking long term career opportunities
Five years of related work experience.
Bachelors or graduate degree preferred.

Job Specific & Technical Skills & Competencies
Motivation to succeed. Strong analytic and communication skills. Demonstrated leadership potential. Desire to participate in activities beyond formal scope. Analytical Thinking (Advanced): Identifies current or future problems or opportunities, analyzes, synthesize and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision making. Facilitation (Advanced): Uses and adjusts style and technique to assist group process and understanding. Communication (Advanced): Demonstrates effective verbal, written, and listening communication skills. Teamwork (Advanced): Works together in situations when actions are interdependent and a team is mutually responsible to produce a result. Relationship Management (Advanced): Seeks out, builds, fosters and maintains productive relationships, networks or alliances to meet goals and achieve results. Business Perspective (Advanced): Uses knowledge of internal and external factors impacting the property casualty industry to make decisions. Technology (Intermediate): Uses, leverages and maintains proficiency with corporate and job specific technology as it evolves (e.g., hardware, software, business unit applications and systems tools). Conflict Management (Intermediate): Brings conflicts into the open and resolves them collaboratively. Change Management / Resilience (Advanced): Remains energized and focused in the face of ambiguity, change or strenuous demands. Risk Taking (Advanced): Identifies, assesses, manages and takes intelligent risks to attain objectives.

Licensing or Certificates

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.