Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Under limited supervision, performs expert programming, configuring, and/or analysis. Manages the effective use of team resources to implement ongoing projects, enhancements, and/or initiatives. Participates in the design/development process. Acts as subject matter expert for assigned applications, systems, and technologies. Leads investigation and resolution efforts for critical/high impact problems, defects and incidents. Provides technical guidance to team members. This job does not lead others.
Corporate Legal IT is looking for a Software Developer. This individual will perform expert programming, configuring, and/or analysis for Legal Services and Records Management Systems. The hire will manage the effective use of team resources to implement ongoing projects, enhancements, and/or initiatives, and participate in the design/development process. Our Software Developer will act as subject matter expert for assigned applications, systems and technologies. This individual will lead investigation and resolution efforts for critical/high impact problems, defects and incidents, in addition to providing technical guidance to/technical leadership for team members.
Primary Job Duties & Responsibilities
Responsible for system programming and analysis tasks of advanced complexity within multiple systems. Acts as subject matter expert for assigned applications, systems or technologies. Responsible for transforming business specifications and requirements into organized technical activities. Responsibilities include performing complex analysis, assessment, resolution, design, configuration and programming functions at an expert level. Leads investigation and resolution efforts for critical/ high impact defects, problems, and incidents. Collaborates with project team and other key stakeholders to identify, estimate, and prioritize project and/or enhancement activities. Builds, maintains, and utilizes partnerships across the enterprise. Provides team direction, mentorship, and feedback to technical resources. Ensures work complies with Travelers standards, processes, and protocols. Applies knowledge of current industry trends and techniques to formulate solutions within the context of assigned projects and/or enhancements. Other duties as assigned.
High School diploma or equivalent required. 3 years of programming/development experience required.
Education, Work Experience & Knowledge
Bachelor's degree in a related field preferred. 6 years of programming/development experience preferred.
Job Specific & Technical Skills & Competencies
Technical Knowledge: Able to expertly assess, design develop, and support applications, systems and solutions to achieve business and/or technical requirements. Demonstrates technical expertise for multiple languages, applications, systems, technologies, and/or frameworks, and has the ability to influence technical direction or defect resolution. Fully understands business applications and/or technical system environments in which the system operates. Communication Skills: Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience. Exhibits active and effective communication skills with team members - including active listening and effective written and verbal communication skills. Effectively contributes and communicates with the immediate team. Able to present complex technical concepts to audiences of varying size and level. Business Knowledge & Partnership: Able to develop business partnerships and influence business priorities through solution identification aligned with business objectives and goals. Able to communicate in business terms and describe IT capabilities and concepts in ways that the business can understand. Problem Solving & Decision Making: Able to proficiently diagnose root causes and solve complex problems. Able to evaluate alternative solutions and assess risk before taking action. Has the ability to reach sound decisions quickly and escalates appropriately. Demonstrates ability to optimize the use of all available resources. Team Orientation: Able to maintain and enhance partnerships across the organization to achieve objectives. Practices objectivity and openness to others' views. Able to recognize and support team priorities. Leadership: Accountable to set technical goals and priorities for self and other team members. Exhibits team leadership and collaborates with partners. Planning and Project Management: Demonstrates ability to identify critical project tasks and establish clear priorities while keeping the bigger picture in mind. Able to effectively collaborate with Project Manager and utilize sound project management practices. Able to manage time and competing priorities. Financial Awareness: Able to assess the financial impact of recommended designs/solutions.
Requires weekend work hours. Requires overnight work hours. Requires holiday work hours (Federal and religious). Requires extended periods (1 or more weeks) of travel as needed. Requires travel up to 5% of time.
Technical Knowledge: Demonstrates advanced programming/configuration/analytical skills to achieve business and/or technical requirements. Able to work independently and with team members to resolve discrepancies, defects, incidents or problems with understanding of the business and system impacts. Able to identify and exercise appropriate escalation communications. Demonstrates an aptitude for learning and applying new and/or updated programming languages, techniques, and/or software development disciplines. Demonstrates understanding of the supported business systems.
Communication Skills: Ability to communicate thoughts/designs/ideas in a clear manner and adjusts communication methods based on audience. Exhibits active and effective communication skills with team members, customers and vendors - including active listening and effective written and verbal communication skills.
Business Knowledge & Partnership: Able to clearly and concisely communicate with the business. Demonstrate willingness, cooperation and concern for business issues. Able to understand assigned business unit and business priorities. Able to coordinate with other technical areas to achieve project/department or division goals.
Problem Solving & Decision Making: Able to recognize, analyze and diagnose business and technical problems, incidents, and defects. Able to creatively evaluate alternative solutions. Demonstrates the ability to make routine decisions independently and recognizes when escalation is necessary.
Team Orientation: Ability to build and foster relationships with team, business and technical partners to achieve objectives. Practices objectivity and openness to others' views. Able to recognize and support team priorities.
Leadership: Exhibits team leadership and collaboration with partners. Provides mentorship to others when necessary.
Planning (Project Management): Able to manage time and competing priorities, and provide management with accurate and timely status information. Able to accurately evaluate and estimate tasks.
Financial Awareness: Able to understand how the project schedule and activities relate to budget.
Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting.
Licensing or Certificates
Depends on the specific role but some examples may include: ITIL Remedy Java certification Microsoft certification.net Kanban/Agile/SAFe
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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