Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Under direct supervision, Technology Foundational Development Program (TFDP) role combines hands on IT experience with mentorship and an IT curriculum to prepare employees for a career in Engineering roles. Demonstrates a working understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. These activities include diagnostic testing, technical analysis and engineering support associated with approved vendor products, engineering packages and installed solutions. This job does not manage others.
Primary Job Duties & Responsibilities
Applies engineering standards and specifications to meet all recurring, pre-defined hardware/software/facility solutions. Performs diagnostics testing and analysis. Provides technical/engineering support on the evaluation of vendor products and services. Plans, coordinates, and provides support of all activities associated with the implementation/installation of technology. Other duties as assigned. Additional components of the TFDP role include: TFDP new hire orientation where employees will gain exposure to all IT lines of business within Travelers through lines of business overviews, networking with IT leadership, and networking with peers. Mentorship structure. IT Curriculum with specific coursework in IT in general and Travelers specific IT concepts that will set a foundation for a career in IT. Cohort group that meets quarterly to connect and share best practices and discuss hot topics. In addition to day to day management, employees will receive support from TFDP management.
Obtained or in the process of obtaining an IT or business related undergraduate or graduate degree and 0-3 years of IT related experience (can include one or more internship experiences in the IT field). Minimum cumulative GPA requirement of 3.0 or higher. Legally authorized to work in the United States.
Education, Work Experience & Knowledge
Obtained or in the process of obtaining an IT or business related (IT minor) undergraduate or graduate degree with a preferred GPA of 3.2 or higher. Preferred undergraduate/graduate majors include: Computer Science, Computer and Electrical Engineering, Information Technology, Mathematics with a minor in Information Technology, and Management Information Systems. Demonstrated initiative and extra-curricular involvement showcasing IT skills preferred. For experienced or career changing candidates, full-time professional experience in IT of three years or less preferred.
Job Specific & Technical Skills & Competencies
Technical Knowledge: Basic knowledge of one or more of the following technical skills: Foundational IT Infrastructure Operating Systems Software And basic knowledge of process discipline and IDLC methodology Communication Skills: Ability to communicate thoughts/ideas clearly. Demonstrates basic active and effective communication skills with team members, including active listening and effective written and verbal communication skills. Effectively contributes and communicates with the immediate team. Problem Solving & Decision Making: Able to recognize and analyze basic technology defects and incidents and develop timely, practical, cost effective solutions with supervisory assistance. Able to identify cause and effect relationships in assigned systems and applications. Team Orientation: Ability to foster relationships with peers to achieve objectives. Practices objectivity and openness to others' views. Planning: Ability to manage time and competing priorities. Developing the ability to accurately evaluate and estimate new tasks. Developing a planning skill set including providing management with accurate and timely status information.
Operates standard office equipment continuously. Sitting continuously. Continuous use of Keyboard, Sporadic 10-Key.
Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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