AmTrust Financial Services

Workers' Compensation Claims Adjuster III


AmTrust Financial Services, a commercial insurance company, has a need for a Senior Workers' Compensation Claims Adjuster in our Las Vegas office . This adjusting position will handle Workers Compensation claims for the State of California. The Wc Claims Adjuster is responsible for the prompt and efficient examination, investigation and settlement or declination of insurance claims through effective research, negotiation and interaction with insureds and claimants, ensuring that company resources are used in a cost effective manner in the process. This position reports to a Workers' Compensation Claims Supervisor.


The Workers Compensation Claims Examiner is responsible for the prompt and efficient examination, investigation and settlement or declination of workers compensation insurance claims through effective research, negotiation and interaction with insures and claimants, ensuring that company resources are utilized in a cost effective manner in the process. Specifically, this position will handle workers comp claims for multiple states. Duties include but are not limited to:

  • Review, process and conclude high exposure liability claims or those limited in exposure but occasionally complex in nature
  • Oversee and direct a majority of litigated or potentially litigated claims, directing and controlling the work and expenses of investigative services or attorneys
  • Assess coverage and review claims for purposes of investigations, action plans, evaluation, fraud and resolution potential
  • Conduct a thorough analysis of liability and damages; continually assess exposure and evaluate for accurate reserves
  • Complete quality investigations by gathering all pertinent information (recorded statements, review of police and medical reports, photographs and appraisals/estimates of damages, etc.)
  • Determines if subrogation exists and takes steps necessary to initiate recovery efforts
  • Maintains appropriate financial accountabilities (reserving) and controls loss adjustment expenses
  • Fulfill state licensing agreements/requirements (if applicable) and apply knowledge of state laws and regulations pertaining to the insurance industry


Position Requirements

  • Ability to manage relationships in a fast-paced environment, while demonstrating persistence along with problem solving and decision making skills to work with customers through a variety of challenging situations.
  • Good analytical abilities to review, exercise judgment and evaluate claims in order to make sound decisions.
  • Good knowledge of claim procedures, policies, technology, state and federal laws and insurance regulations.
  • Ability to multi-task and handle large volumes of work
  • Ability to communicate effectively and clearly, both orally and in writing.
  • Ability to carry out detailed written or verbal instructions, ability to respond to requests effectively and efficiently and exhibit good common sense.
  • Ability to work independently with self-initiative.
  • Time management skills, organizational skills and ability to prioritize issues and tasks.


  • College degree is not a prerequisite for this position; however, employee should possess such skills and knowledge as are normally gained in the successful completion of a four-year college program.
  • A valid California adjusters license
  • Minimum of five years experience in workers compensation claims
  • Insurance coursework (e.g. IIA, CPCU, SCLA and AEI) is beneficial.
  • Good knowledge of insurance theory and practices; insurance contracts and their application.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include Medical & Dental Plans, Life Insurance, Health Care Flexible Spending, and Dependent Care, 401k Savings Plans, Paid Vacation and Holidays.


About AmTrust Financial Services


AmTrust Financial Services, Inc. was founded in 1998 to provide property and casualty insurance to small businesses. Through acquisitions and organic growth, AmTrust Financial Services has since grown to become a multinational property and casualty insurer specializing in coverage for small to mid-sized businesses. Our financial stability is based upon a philosophy of niche diversity with a focus on low-hazard risk.

Since its inception, AmTrust has crafted a balanced portfolio of insurance products including:

  • Multiline Small Business Insurance
  • Warranty and Specialty Risk Insurance
  • Specialty Program Business Insurance

In November 2006, the company became publicly traded on the NASDAQ Global Market under the symbol AFSI. With extensive underwriting experience and a prestigious "A" (Excellent) Financial Size "XI" rating from A.M. Best, AmTrust has earned a reputation as an innovative, technology driven provider of insurance products. Our commitment to excellence is the common thread connecting each of our businesses.