Claims Service Representative-Primary Auto
- Career Level
- Not Specified
The Auto Claim Service Representative is responsible for managing first-party automobile claims to conclusion. Claims assignments include personal auto, commercial auto, and trucking programs. The position is an essential front line role that represents our Companys commitment to excellent customer service; effective coverage investigation and interpretation; and support for first-party auto claims. Duties include the timely contact and the prompt evaluation of loss to achieve a fair and equitable settlement. The Auto Claim Service Representative will interview the vehicle client to assess coverage applications and initiate the investigation of liability; as well as determine the nature and extent of damages, including preexisting damage and any other information needed to arrive at an accurate claims payment.
Our Ideal Candidate:
Two years of insurance experience is desired. This includes claims, P&C sales or other applicable insurance background
Effective customer service skills and must be able to function effectively in a fast-paced service environment
Self-starter with excellent time management and sound organizational skills, effective verbal and written communications ability to interact effectively with claimants, customers, and company personnel
Solid working knowledge of auto finance and/or lease agreements and strong mathematical abilities and effective negotiation skills to achieve repairs and settlement for vehicle owners is desired
Two years of college or the equivalent in job-related work experience with one to two years of claim-adjusting support and customer service related experience.
- Competitive Compensation
- Employee Stock Ownership Plan
- Generous Paid Time Off
- Career Growth
- Life Insurance
- Established and well respected company
CIGs main office is located in beautiful Monterey, CA.
- Learn more about us by visiting ciginsurance.com.
- Learn more about our benefits here.
Capital Insurance Group is an equal opportunity employer committed to a diverse workforce. EEO/M/F/V/H