Summer 2018 Claim Professional Development Program Internship

Franklin, Tennessee

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
The Travelers Claim Intern program provides qualified candidates an excellent opportunity to gain first-hand business experience, receive valuable on-the-job training, to contacting clients, determining coverage, scoping of losses and completing damage estimates. This job does not manage others This job works under Close Supervision: Work is reviewed at several steps along the way. (Generally pertains to trainee positions.)

Primary Job Duties & Responsibilities
Internship includes: On-boarding of Travelers systems and protocols. Exposure to Personal and Business Insurance claims of basic to moderate complexity. Learn and understand effective strategies for investigating, negotiating and resolving claims thoroughly, accurately and efficiently. Develop knowledge of what happened, estimating damage, determining what coverages apply and helping our customers through the process. Observe the work of the Claim Professional through desk and ride alongs with experienced employees. Work with a designated coach to develop knowledge of claims through core assignments. Complete challenging and meaningful project work. Perform other duties as assigned.

Minimum Qualifications
Candidate must be pursuing a Bachelor's degree. Approximate work availability from June through August (10-12 weeks) required. Ability to reside in the location of the internship.

Education, Work Experience & Knowledge
For the CPDP Internship, we are most interested in students who are serious about entering the insurance industry and who are excited about the prospect of making Claim their future career choice. Preferred cumulative GPA of 3.0 or above Business Administration Liberal Arts (with business focus preferred) Business Management Risk Management and Insurance Undergraduate students completing their freshman year preferred Working knowledge of Microsoft Office

Job Specific & Technical Skills & Competencies
Strong verbal and written communication skills Strong analytical skills and problem solving skills Strong customer service skills

Environmental/Work Schedules/Other
Travel (Occasionally) Positions are available across various U.S. offices lasting approximately 10-12 weeks beginning in June. Please note that these positions do not include housing or housing assistance for interns.

Physical Requirements
Operates standard office equipment (Continuously) Sitting (Can stand at will) (Continuously) Standing (Continuously) Use of Keyboards, Sporadic 10-Key (Continuously)

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.