Claims Supervisor - Casualty

Utica, New York
$50,000 - 65,000
Feb 01, 2018
Apr 02, 2018
Job Type
Full Time
Career Level

Seeking a Casualty Claims Supervisor to supervise a team of adjusters and support staff, direct their workflow and train staff in accordance with the applicable statues, regulations, requirements and company policies and procedures.

Essential Duties & Responsibilities:

  • Manage staff caseloads and provide appropriate direction as needed.
  • Audit staff performance and identify areas where training is needed.
  • Enforces departmental guidelines, policies and procedures to ensure company objectives are met.
  • Vendor and legal management.
  • Review incident reports as required.
  • Assign duties and examine work for quality and conformance to guidelines.
  • Maintain harmony among staff as well as vendors and resolve grievances.
  • Adherence to state regulations, statues and Best Practices
  • Other duties may be assigned as determined by management.


  • Must demonstrate competence and thorough understanding and knowledge of claims process and systems.
  • Bachelor's degree required and previous supervisory experience.
  • Demonstrated leadership skills/abilities.
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
  • Expert level written and verbal communication
  • Demonstrated proactive approaches to problem-solving with strong decision-making.
  • Highly resourceful team-player
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service.
  • Forward looking thinker, who actively seeks opportunities and proposes


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