Customer Solutions Agent - Work from Home

Akron, Ohio
Not Specified
Jan 31, 2018
Apr 01, 2018
Customer Service
Job Type
Not Specified
Career Level
Not Specified

About Homesite:

Founded in 1997, Homesite Insurance was one of the first companies to enable customers to purchase home insurance directly online, during a single visit. Since then, we've continued to innovate rapidly to meet the needs of our customers and their changing expectations.

One thing that's stayed the same since our founding: our commitment to our customers, partners and employees.

As we continue to grow, our insurance offerings continue to expand. Today, Homesite offers insurance coverage for Home, Renters, Condo, Small Business, Term Life and Flood.

Position Overview:

Are you looking for a full time position where you will receive support, mentoring, and training, as well as a competitive compensation and benefits package with some flexibility? Are you looking to move your career to a place where you can utilize your service and people skills?

If you are self-motivated, honest, and goal oriented individual looking for a rewarding career, Homesite Insurance is interested in you! We are looking for experienced Customer Solutions Agents to continue to help grow our organization in a fun and rewarding environment.

What does it take to be successful at Homesite?

Excellent communication and listening skills, along with patience to serve our customers on the phone; bi-lingual in Spanish/English would be great!

Ability to build rapport and retain customers to drive company growth

Strong work ethic showing ability to manage time, act professionally and meet goals with positivity

Outgoing, problem solver who is passionate about our industry

Ability to do the right thing when it comes to policy holders; working independently to provide the right recommendations and solutions

Focused motivation to exceed goals in fast paced environment; working together to support a team

A track record of success throughout your career

What does Homesite offer?

Competitive base salary

Monthly bonus based on goals and metrics created for individual success

Competitive benefits package including medical, dental, vision, legal, and more

Continued education and training

Ability to obtain Property & Casualty Producers license at company cost

Ability to work from home after successful completion of training and 90 days of employment.

Why work for Homesite?

We are a fast growing company with career opportunities

Fun work environment with casual dress, contests, and more

Great bonus potential

Ability to learn and grow into new roles

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