Consultant Ops Effectiveness

Hartford, Connecticut

Company Information
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Summary
Under general supervision, this role has primary responsibility to provide consulting and analytic support to the business leaders in the development and execution of major projects and initiatives to enable achievement of the business plan. The role will engage with functional and project leads to develop and execute plans. This role may also function as the project lead. This role will also be responsible for continuously identifying opportunities for operational efficiencies and for understanding the implications of changing business conditions, while ensuring compliance. This job does not manage others

Primary Job Duties & Responsibilities
Perform research and current state analysis: define challenges and pain points. Perform moderately complex strategic analysis, business analysis and cost/benefit analysis. In conjunction with Directors, help to transform business strategy into tactical plans for execution. Support and/or lead market-level planning and execution. Provide facts and analysis to assist the leadership team in solving complex problems. Assist in building the storylines and presentations to communicate current & future state, gap analysis and recommendations. May facilitate business meetings with the leadership team, and/or assist in preparing agendas and content for meetings. Recommend and implement improvements to policies, procedures and workflows. Perform other duties as assigned.

Minimum Qualifications
3 years business experience required.

Education, Work Experience & Knowledge
Bachelor's degree preferred. Knowledge of property casualty insurance. Strong understanding of insurance industry and market dynamics.

Job Specific & Technical Skills & Competencies
Strong communication skills; verbal, written and platform skills. Advanced PowerPoint and Excel skills. Access skills a plus. Knowledge of financial analysis. Strong analytical and problem solving skills. Project management skills. Influence, negotiation, facilitation and strong communication skills. Strong peer collaborator. In-depth knowledge of insurance operations - products and systems. Exposure to insurance profitability, risk loads and other ratemaking concepts. Intermediate ability to interact and manage in a highly matrixed organization.

Physical Requirements
Operates standard office equipment - Continuously Sitting (Can stand at will) - Continuously Use of Keyboards, Sporadic 10-Key - Continuously

Equal Employment Opportunity Statement
Travelers is an equal opportunity employer.
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About Travelers

The Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company's diverse business lines offer its global customers a wide range of coverage in the auto, home and business settings. A component of the Dow Jones Industrial Average, Travelers has more than 30,000 employees and generated revenues of approximately $25 billion in 2010.