Customer Service Representative for Commercial Unit.

West Lake Hills (Austin), TX
Jan 26, 2018
Mar 27, 2018
Customer Service
Job Type
Full Time

Seeking experienced (5 years minimum) Customer Service Representative to assist Commercial Insurance Department Account Manager

Candidate will be required to perform these functions/responsibilities:

  • Issue or request certificates/evidence of insurance with same day turnaround
  • Process automatic renewals
  • Update and request surplus lines renewal applications to obtain renewal terms
  • Maintain manual customer files while transitioning to a new agency management system
  • Request, process and invoice endorsements, cancellations and audits
  • Maintain the file suspense system both in a manual and automated environment

In addition, candidate will be expected to demonstrate these traits:

  • Possess an upbeat, positive and enthusiastic attitude and willingness to be mentored in the commercial insurance business.
  • Strong written and verbal communication skills, including spelling, grammar and punctuation.
  • Must have the ability to multi-task.








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